Keyboard on Laptop no working

Question

Keyboard on Laptop no working

KB 20

For a few weeks now the keyboard on my lenova yoga has not worked unless I do a restart. The strange thing is the internal track mouse works fine. It doesn't seem to be hardware related. Based on what i have noticed from other questions, this issue possibly relates to a recent windows 11 update. I checked that all drivers are up to date. It is so frustrating to restart each time in order to use the keyboard. Is there a fix for this?

KB 20 Reputation points

2025-12-02T18:10:46.2533333+00:00

see Gunasekar N's response. Option 1 worked.
Cambo 0 Reputation points

2025-12-05T22:55:41.4166667+00:00

this is a driver conflict during startup. no need to restart ,just sign out and sign in again ,the keyboard works again ,and you still keeping fast start up.

Answer accepted by question author

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KB 20 Reputation points

2025-12-02T18:10:46.2533333+00:00

see Gunasekar N's response. Option 1 worked.
Cambo 0 Reputation points

2025-12-05T22:55:41.4166667+00:00

this is a driver conflict during startup. no need to restart ,just sign out and sign in again ,the keyboard works again ,and you still keeping fast start up.

Answer 1

Gunasekar N 49,720 Independent Advisor

Hello, thank you for reaching out to Microsoft Q&A.

The keyboard and mouse stop working only in the Windows Recovery Environment, not on the Windows Hello sign-in screen. This issue started after the October updates. Microsoft has already fixed the problem in the latest Windows 25H2 update (OS Build 26200.7171). Please check your version by typing winver in the search bar and make sure your PC is updated to this build.

User's image If you're running the latest version of Windows 11, try these troubleshooting steps.

1

If the Keyboard is recognized after a reboot, you can try disabling the 'Fast Startup (Recommended)' setting in the Control Panel.

Open the Control Panel.
Select Power Options > Choose what the power buttons do > Change Settings that are currently unavailable > Uncheck 'Turn on Fast startup (Recommended) > Click Apply and save changes.

2

If you're having problems, reinstall the Keyboard drivers.

Open the Device Manager.
Expand the arrow next to Keyboards.
Right-click your default keyboard driver, select Uninstall device, select the Attempt to remove the driver for this device check box, and then select Uninstall.
Once uninstalled, restart your PC.

(Windows will automatically reinstall the drivers for your PC during this restart).

KB 20 Reputation points

2025-12-01T04:58:51.86+00:00

I do not have an external keyboard, so the windows latest update did not solve the issue. I had previously tried option 2 (reinstalling the Keyboard driver) as I had heard that from other sources but it did not work either. Finally tonight tried option 1 (disabling Fast Startup) and so far that seems to have solved the issue of the keyboard not working upon startup. The only difficulty was finding the control panel to get to the setting to turn off fast setup. The whole thing was not intuitive. After researching and watching videos on how to access the control panel I finally found the setting on my laptop. Hoping the fix will last and thank you for responding with option 1!
Gunasekar N 49,720 Reputation points Independent Advisor

2025-12-01T05:38:06.3966667+00:00

Hi,

Glad to hear disabling Fast Startup worked for you and your keyboard is now responding on startup!

If the issue stays resolved over the next few restarts, that confirms Fast Startup was the cause.

When you get a chance, please mark the reply as the answer. It will help other users who run into the same problem.
KB 20 Reputation points

2025-12-02T17:58:44.9533333+00:00

Option 1 'disabling fast startup' is what ultimately solved my issue with the internal keyboard after the Windows update. My laptop's keyboard is still behaving as it should. Thank you!

Answer 2

It sounds like you are experiencing a frustrating issue with your Lenovo Yoga's keyboard not functioning properly unless you restart your device. Since you've mentioned that the internal trackpad works fine and that you've ensured all drivers are up to date, this could indeed be related to a Windows update.

One potential workaround is to check for any recent updates or patches that may address keyboard issues. Sometimes, specific updates can cause compatibility problems that are later resolved in subsequent patches. Additionally, you might want to consider the following steps:

Check for Windows Updates: Ensure that your system is fully updated. Go to Settings > Windows Update and check for any pending updates.
Device Manager: Open Device Manager and look for any issues with the keyboard driver. You can try uninstalling the keyboard driver and then restarting your laptop, which will prompt Windows to reinstall the driver.
Registry Settings: If the issue persists, you might want to explore registry settings related to keyboard input, but be cautious as incorrect changes can lead to system issues. Always back up the registry before making changes.

If these steps do not resolve the issue, you may want to consider reaching out to Lenovo support or checking their forums for any similar reported issues and solutions.

References:

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Keyboard on Laptop no working

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