Unable to reactivate student account subscription

Question

Unable to reactivate student account subscription

Sarakam Umesh RaviRaj 0

Hello . I got a mail like my azure account is disabled. I am using Azure for Students plan , and it was disabled in between . I want to reactive it . But i am not able to find the option to renew it. It tried going through some pages shown by azure but I am not able to find a way to renew it.

Naveena Patlolla 7,500 Reputation points Microsoft External Staff Moderator

2025-12-02T09:14:21.9066667+00:00

Hi Sarakam Umesh RaviRaj
Hope your issue has been resolved. Please let me know if you’re still facing any problems.
Jay Kumar 0 Reputation points

2025-12-03T08:07:11.04+00:00

Hello . I got a mail like my azure account is disabled. I am using Azure for Students plan , and it was disabled in between . I want to reactive it . But i am not able to find the option to renew it. It tried going through some pages shown by azure but I am not able to find a way to renew it.
Naveena Patlolla 7,500 Reputation points Microsoft External Staff Moderator

2025-12-03T12:43:50.5633333+00:00

Hi Jay Kumar
Please raise a separate request for this issue so we can investigate it further
Jay Kumar 0 Reputation points

2025-12-04T04:21:35.1566667+00:00

Sir, my training is currently going on at my university. Please activate my student account. If you need my student ID, please let me know and I will provide it. Kindly check and activate my account at the earliest.
Naveena Patlolla 7,500 Reputation points Microsoft External Staff Moderator

2025-12-04T12:21:41.7766667+00:00
Hi Jay Kumar
Azure for Students gives you US$ 100 credit + certain free services for 12 months. Once you exhaust the free credit (or use more than free-tier allowances), the subscription is disabled.

If you have reached the end of the 12-month period and you’re still a student, you are supposed to get a prompt to renew.

If credit is used up or expired and you don’t convert/upgrade to a paid (pay-as-you-go) plan, Azure disables your subscription and services.

So, a disabled account usually means either the free credit is fully used / expired, or the 12-month period ended (and possibly you didn’t reactivate in time or weren’t eligible anymore).

References:
https://learn.microsoft.com/en-us/answers/questions/5623290/azure-student-subscription-disabled
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/azurestudents-subscription-disabled
Jay Kumar 0 Reputation points

2025-12-04T12:31:43.75+00:00

No sir, my account was created last week. Please check it and reactivate it as soon as possible. My Azure training is going on, and the deactivation is affecting my work.

1 answer

Your answer

Naveena Patlolla 7,500 Reputation points Microsoft External Staff Moderator

2025-12-02T09:14:21.9066667+00:00

Hi Sarakam Umesh RaviRaj
Hope your issue has been resolved. Please let me know if you’re still facing any problems.
Jay Kumar 0 Reputation points

2025-12-03T08:07:11.04+00:00

Hello . I got a mail like my azure account is disabled. I am using Azure for Students plan , and it was disabled in between . I want to reactive it . But i am not able to find the option to renew it. It tried going through some pages shown by azure but I am not able to find a way to renew it.
Naveena Patlolla 7,500 Reputation points Microsoft External Staff Moderator

2025-12-03T12:43:50.5633333+00:00

Hi Jay Kumar
Please raise a separate request for this issue so we can investigate it further
Jay Kumar 0 Reputation points

2025-12-04T04:21:35.1566667+00:00

Sir, my training is currently going on at my university. Please activate my student account. If you need my student ID, please let me know and I will provide it. Kindly check and activate my account at the earliest.
Naveena Patlolla 7,500 Reputation points Microsoft External Staff Moderator

2025-12-04T12:21:41.7766667+00:00

Hi Jay Kumar
Azure for Students gives you US$ 100 credit + certain free services for 12 months. Once you exhaust the free credit (or use more than free-tier allowances), the subscription is disabled.

If you have reached the end of the 12-month period and you’re still a student, you are supposed to get a prompt to renew.

If credit is used up or expired and you don’t convert/upgrade to a paid (pay-as-you-go) plan, Azure disables your subscription and services.

So, a disabled account usually means either the free credit is fully used / expired, or the 12-month period ended (and possibly you didn’t reactivate in time or weren’t eligible anymore).

References:
https://learn.microsoft.com/en-us/answers/questions/5623290/azure-student-subscription-disabled
https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/azurestudents-subscription-disabled
Jay Kumar 0 Reputation points

2025-12-04T12:31:43.75+00:00

No sir, my account was created last week. Please check it and reactivate it as soon as possible. My Azure training is going on, and the deactivation is affecting my work.

Answer 1

To reactivate your Azure for Students subscription, you can follow these steps:

Check the Reason for Deactivation: Your subscription may have been disabled due to reasons such as using all your credit, your credit expiring, or if you accidentally canceled your subscription.
Contact Azure Support: If you accidentally canceled your subscription, you can reactivate it by contacting Azure support. You can do this through the Azure portal.
Upgrade Your Subscription: If your credit has expired or you have used all your credit, you will need to upgrade your subscription to a pay-as-you-go plan. This can also be done by contacting Azure support.
Access Your Azure for Students Account: Sign in to your Azure for Students account to check your remaining credit and usage. You can find this information on the Microsoft Azure Sponsorships portal.

If you still cannot find the option to renew or reactivate your subscription, reaching out to Azure support is the best course of action for personalized assistance.

References:

Jay Kumar 0 Reputation points

2025-12-03T08:09:14.45+00:00

Hello . I got a mail like my azure account is disabled. I am using Azure for Students plan , and it was disabled in between . I want to reactive it . But i am not able to find the option to renew it. It tried going through some pages shown by azure but I am not able to find a way to renew it.

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Unable to reactivate student account subscription

1 answer

Your answer