"You'll need to ask to use this site"

It sounds like you are encountering a restriction that is preventing you from accessing certain websites, including your university's login page. This issue can sometimes occur due to Conditional Access policies or settings within Microsoft Edge or your Windows device. Here are some steps you can take to troubleshoot the problem:

1. Check for Conditional Access Policies: If your university uses Conditional Access policies, ensure that you are accessing the site from a compliant device and that your identity matches the required profile. If access is blocked, you may need to switch to the correct profile in Microsoft Edge.
2. Profile Settings in Microsoft Edge: Make sure you are using the correct profile in Microsoft Edge. You can manage your profiles by clicking on your account picture in the browser and selecting the appropriate profile.
3. Network Connection: Ensure that you are connected to a stable internet connection. Sometimes, network issues can cause access problems.
4. Clear Browser Cache: Clearing your browser cache and cookies can help resolve access issues. Try doing this and then attempt to access the site again.
5. Contact IT Support: If the issue persists, consider reaching out to your university's IT support for assistance. They may have specific requirements or settings that need to be addressed.

If you continue to experience difficulties, you may want to check for any updates or settings in Windows that could be affecting your access.

References:

• Microsoft Edge and Conditional Access
• Troubleshoot Windows device access

Hello Paige Davis, thanks for posting this in our community.

First, sign in to Microsoft Family Safety and check if your account is listed under Family Members as either a child or an adult. If you see yourself in a family group, remove yourself or ask the organizer to remove you.

Next, visit account.microsoft.com and go to Your Info to confirm your birthdate. If your age is under 18, Microsoft applies child account restrictions automatically. If the information is incorrect, update it and complete identity verification if required.

On your PC, open Settings and go to Accounts, then Family & other users. Remove any family accounts listed there and restart your device.

If you are using Microsoft Edge, sign out and sign back in. Clear your cache and cookies or try using an InPrivate window. If the site is blocked by Microsoft Defender SmartScreen, you can temporarily disable it by going to Settings, then Privacy & Security, then Windows Security, and under App & browser control, turn off SmartScreen. Remember to re-enable it after testing.

Finally, go to Microsoft Account Devices and remove any old devices. Sign out from all sessions by navigating to Security and selecting Sign out everywhere.

Kind regards,

John Oli