ew Azure AI Document Intelligence (2024 API) not enabled

Hi Kunal Jangra

Welcome to Microsoft Q&A and Thanks for sharing the details.

Azure recently renamed Form Recognizer to Document Intelligence, but the Azure Portal does not yet expose a separate “Document Intelligence” resource type for all subscription types and regions. Sponsorship subscriptions are especially restricted, which is why you only see FormRecognizer.

Document Intelligence 2024-xx APIs do NOT require a new resource type. You must create a Form Recognizer resource and call the new API versions using the updated endpoint path.

This is expected and confirmed behavior.

Enable/use the 2024 API:

1. Create a standard Form Recognizer resource

In the Azure Portal: Create → AI + Machine Learning → Form Recognizer

This is the correct resource. Document Intelligence is simply the evolution of Form Recognizer and uses the same resource type.

2. Choose a region that supports the 2024 API

Not all regions or subscription types support the newer API versions yet. The safest supported regions are:

East US

West US 2

West Europe

If you choose a region not supporting the 2024 API, the backend may appear “unavailable”.

3. Call the new API using the new endpoint path

Even though the resource is named Form Recognizer, the API path is:

https://<your-resource-name>.cognitiveservices.azure.com/documentintelligence/

Do not use /formrecognizer/ for 2024 APIs.

Use an API version such as:

?api-version=2024-11-30

Example:

POSThttps://<resource>.cognitiveservices.azure.com/documentintelligence/documentModels:analyze?api-version=2024-11-30

4. If you get subscription-based restrictions

Sponsorship subscriptions sometimes block preview-level or advanced AI features.

If you see errors like:

• “BringOwnFeatureNotEnabled”

“This feature is not enabled for your subscription”

→ Open an Azure support request and ask them:

“Please enable the Azure AI Document Intelligence (Form Recognizer) 2024 API features on my Azure Sponsorship subscription.”They will explicitly enable it.

Reference:

https://learn.microsoft.com/en-us/azure/ai-foundry/foundry-models/concepts/models-sold-directly-by-azure?view=foundry-classic&tabs=global-standard-aoai%2Cstandard-chat-completions%2Cglobal-standard&pivots=azure-openai#model-summary-table-and-region-availability

I Hope this helps. Do let me know if you have any further queries.

Thank you!