Is this driver installed from PC/motherboard support site? If not, please install correct driver.
Why did I have a sound card yesterday but none today
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Kat Langworthy
0
Reputation points
Can someone explain this? I use my media players (Musicbee, Winamp and Windows Media Player) alot, I am currently losing business at the moment with a problem I am experiencing with my sound, as I have none. External speakers nor my headphones (all new) can hear sound. One day I was downloading music which I do everyday (paid) and listening to YouTube and my music playlist, with no problems and later that day, nothing. Click on a song in WMP you get the red x and Musicbee will tell you that you don't have a sound card, Winamp will just shut off. My desktop is not even a year old.
Here is the stats on my computer: ASUS ExpertCenter D5 Mini Tower (D500MD)
Windows 11 Home 64- bit
Firmware: Release Date 4/23/2025 | Version D500MD.327
Processor: 12th Gen Intel (R) Core (TM) i5-12400
Graphics Card: Intel (R) UHD Graphics 730
Wireless Card" MediaTek Wi-Fi 6 MY7921 Wireless LAn card
Storage: SSD/EMMC 1 476 GB, INTEL SSDPEKNU512GZ
Memory: Total 12 GB
I have tried every options given by support teams and such and nobody can help me fix it. What now?
Windows for home | Windows 11 | Devices and drivers
6 answers
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Igor Leyko 107.8K Reputation points Independent Advisor2025-12-05T22:25:41.1+00:00 -
Kat Langworthy 0 Reputation points
2025-12-06T15:16:34.6666667+00:00 I have sound but not through Microsoft, I had emailed ASUS support and they did a diagnostics on their end and saw an error (on their end) when they gave me an update. So they sent me the correct download. Thank you for trying to help,
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