Malware false positive submission problem

It sounds like you are experiencing a technical issue with the Microsoft file submission page on your desktop or laptop. Here are a few troubleshooting steps you can try:

1. Clear Browser Cache: Sometimes, cached data can cause issues with how a page loads. Clear your browser's cache and cookies and try accessing the page again.
2. Try a Different Browser: If you are using a specific browser, try switching to another one (e.g., Chrome, Firefox, Edge) to see if the issue persists.
3. Disable Browser Extensions: Some browser extensions can interfere with page loading. Try disabling them temporarily to see if that resolves the issue.
4. Check Network Connection: Ensure that your internet connection is stable. Sometimes, a weak connection can cause pages to load improperly.
5. Update Your Browser: Make sure your browser is up to date, as older versions may not be fully compatible with certain websites.
6. Use Incognito/Private Mode: Open the page in an incognito or private browsing window to see if that helps.

If the issue continues, you may want to report the problem to Microsoft Support for further assistance.

References:

• Submit files in Microsoft Defender for Endpoint
• Address false positives/negatives in Microsoft Defender for Endpoint