We're sorry that you're having issues with Microsoft account verification codes. verification code not being sent

If you're not receiving the verification code for your Microsoft account, there are several steps you can take to troubleshoot the issue:

1. Check Your Phone Number: Ensure that the phone number associated with your account is correct. You can check this in your account settings.
2. Use Alternative Verification Methods: If you have set up other options for security verification, select Other verification options and try again using a different method.
3. Check Spam/Junk Folder: If you're expecting an email with the verification code, check your Junk or Spam folder to see if the email was misclassified.
4. Blocked Caller ID: Make sure that your phone is not blocking calls from unknown numbers, as this could prevent the voice call from coming through.
5. Contact Admin: If you are part of an organization, ask your global admin to check if your account is blocked from using multi-factor authentication.
6. Try Again Later: Sometimes, there may be temporary issues with the verification service. Wait a few minutes and try again.
7. Reach Out to Support: If none of the above steps work, consider reaching out to Microsoft support for further assistance.

These steps should help you resolve the issue with not receiving the verification code for logging into Microsoft Teams.

Hi, I'm John! I will help you with this.

Microsoft Q&A is public, and we can only provide information. It is beyond our capability to assist directly with the account or login-related issues.

May I know what troubleshooting steps have you already taken?

If you haven't tried anything yet please start by:

• Make sure the phone number linked to your account is still active, has signal, and can receive text messages. You might want to ask someone to send a test text just to confirm it’s working.
• Try toggling Airplane mode On and Off on your phone. This can help refresh your SIM’s connection to the network/tower.
• For more troubleshooting steps, please see "Troubleshooting verification code issues see" https://support.microsoft.com/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48

Please know that this is a public forum, and I can only provide information.

Click "Add comment" if you have any further questions or concerns.

Regards,

John J.D.