my minecraft is gone from my account

wolfblade 20 Reputation points
2025-12-02T11:14:26.2866667+00:00

please can some one contact me to fix it i have proof that i own a java copy

Windows for home | Other | Gaming
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  1. Q&A Assist
    2025-12-02T11:14:34.02+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your Minecraft game is missing from your account, it's best to check a few things:

    1. Check your Microsoft Account: Ensure that you're logged into the correct Microsoft account that you used to purchase Minecraft. Sometimes, users may have multiple accounts and may accidentally log into a different one.
    2. Purchase History: Review your purchase history on your Microsoft account to confirm that the game was indeed purchased and is linked to your account.
    3. Contact Support: If you have proof of ownership and still cannot find the game, you may need to contact Microsoft Support for assistance. They can help you recover your game or provide additional steps to resolve the issue.
    4. Reinstall the Game: If the game is still linked to your account, try reinstalling it from the Microsoft Store or the official Minecraft website.

    Make sure to have any proof of purchase ready when you contact support, as this will help expedite the process.

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2 additional answers

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  1. Sumit D - IA 150.7K Reputation points Independent Advisor
    2025-12-02T11:54:30.32+00:00

    Hi,

    There can be Multiple reasons why Minecraft from your account might be missing. Please answer a few questions:

    1. Are you able to locate your purchase at https://account.microsoft.com/billing/orders
    2. Are you sure you are logged into the correct account at the Microsoft and the Xbox Store?
    3. Was your account ever compromised?

    I’m eager to hear back and work together to find a solution.


  2. Sumit D - IA 150.7K Reputation points Independent Advisor
    2025-12-02T12:43:25.85+00:00

    Hi WolfBlade, I am a real person. Please answer the questions :)


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