How do I change the company name on an azure subscription bill. The sold to address is correct

Question

How do I change the company name on an azure subscription bill. The sold to address is correct

Lars Christiansen 0

How do I change the company name on an azure subscription bill. The sold to address is correct
i have tried for 4 years now. The comapny address is also 20 years old and cant be changed

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Answer 1

Bharath Y P 2,560 Microsoft External Staff Moderator

Hello Lars Christiansen, I see you're trying to change the company name on your Azure subscription bill, but it’s been a bit of a hassle for you. Here's a detailed process to help you out:

To change the company name on your Azure subscription bill, follow these steps:

Ensure You're the Global Admin: You need to be a Global Admin for your Partner Center account to make these changes.
Gather Documentation: You’ll need to prepare the following documents to submit in a support ticket:

A completed and signed form for legal entity name change. You can download this form.
A Company Registration Certificate (as per MCRA/MPA) or Certificate of Incorporation that reflects the name change.
A Tax Registration Certificate showing the updated tax/VAT registration number.

Submit a Support Ticket: Create a support ticket through the Azure support portal. Ensure to provide a scanned copy of the documents mentioned above.
Additional Verification: Be aware that after submitting your ticket, your account may need to undergo an account verification process, which can take up to a week if required.
Follow Up: If you don't receive a timely response, don’t hesitate to follow up with Azure support to check on the status of your request.

It looks like you’ve been struggling with this for quite some time, so hopefully, this clarifies the steps you need to take! Feel free to reach out if you have any further questions.

If you need any more help, here are some follow-up questions to consider:

Can you confirm if you have Global Admin access to your account?
Have you already gathered the necessary documentation for the name change?
Is there any specific reason your previous attempts have failed?

Reference document :

Hope this helps! Thanks.

Lars Christiansen 0 Reputation points

2025-12-02T18:49:24.33+00:00

I believe the account is in my name not the old company.
The company didnt change name.. I wanted to move my subscription to the new company?
Is it better to open a new subscription and then move all the stuff over?
You would think changing "sell to" would change the name on the invoice?!
Bharath Y P 2,560 Reputation points Microsoft External Staff Moderator

2025-12-02T18:58:49.5+00:00

hello Lars Christiansen, Could you please clarify your issue, you want to change the change the company name on an azure subscription billing or you want to move all your resource to the new company subscription?
Lars Christiansen 0 Reputation points

2025-12-02T19:06:00.2266667+00:00

Ideally just change the name and address on the subscription. The "sold to" settitng has been changed succesfully but on the invoice Bill To still shows old name and address. Actually there are 2 different sold to sections.. one showing an addres 20 years old!
Bharath Y P 2,560 Reputation points Microsoft External Staff Moderator

2025-12-02T19:50:02.28+00:00
In Azure you cannot directly change the company name or legacy “Bill To” address on existing invoices. The “Sold To” address can be updated, but the “Bill To” information is tied to the original billing account profile. If the company name or address is outdated, Microsoft requires either updating the billing account type (MCA vs. MOSP) or creating a new billing account/subscription with the correct legal entity.

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-azure-account-profile

The “Bill To” section on invoices comes from the billing account profile, not the subscription settings.

Sold To vs. Bill To:

Sold To: Determines tax jurisdiction and service usage. This can be updated in the portal.

Bill To: Represents the legal entity responsible for payment. This is locked once the billing account is created.

If your account was created decades ago, the system may still reference the original company name/address in the invoice template.

If you wanted to move your subscription to the new company.

Create a new billing account for the new company

In the Azure Portal, go to Cost Management + Billing > Billing accounts.

Set up a new billing account under the new company’s legal details (name, address, tax info).

Request a subscription transfer

Go to Azure Portal > Subscriptions > Select your subscription > Transfer subscription.

Enter the new billing account details.

Microsoft will send an email to the new account admin to accept the transfer.

Verify access and billing

Once accepted, the subscription moves under the new company’s billing account.

Future invoices will show the new company name and address.

Past invoices remain unchanged (they stay under the old company).

Check limitations

Some subscriptions (e.g., Enterprise Agreements, CSP) require Microsoft or your reseller to process the transfer.

If you’re under an MCA (Microsoft Customer Agreement), you can usually do this yourself in the portal.

If you’re under an EA or CSP, you’ll need to contact your Microsoft account team or partner.

Reference documents : https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/billing-subscription-transfer

https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-azure-account-profile

https://learn.microsoft.com/en-us/partner-center/account-settings/update-your-partner-profile?tabs=legacy%2Clegacy-2%2Clegacy-3
Bharath Y P 2,560 Reputation points Microsoft External Staff Moderator

2025-12-05T18:48:11.7633333+00:00

Hello Lars Christiansen, I just wanted to kindly follow up to check if you had a chance to review my earlier response. I hope the information shared was helpful. Please feel free to reach out if you have any additional questions or need further clarification. If the answer addressed your query, it would be great if you could accept it and up-vote. This not only helps us but also makes it easier for other community members who might face the same issue. Thanks

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How do I change the company name on an azure subscription bill. The sold to address is correct

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