Teams voiceover/Echo issue

Question

Teams voiceover/Echo issue

Raja Ram 0

context: I'm in office setting with open seating.
my colleague who is in the same teams call is sitting next to me.

when my mic is ON, and when he speaks everyone can hear an echo (except me ofcourse).

I tried Airpods 4 with ANC; wired (3.5mm ones and usb type-C ones).

I enabled Noise suppression (tried with disabling it too).

I'm on windows laptop:

OS Name Microsoft Windows 11 Enterprise

Version 10.0.22631 Build 22631

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Manufacturer Dell Inc.

System Model Precision 7780

Processor 13th Gen Intel(R) Core(TM) i9-13950HX, 2200 Mhz, 24 Core(s), 32 Logical Processor(s)

BIOS Version/Date Dell Inc. 1.24.1, Fri 8/15/2025

how to fix this issue?

Raja Ram 0 Reputation points

2025-12-02T18:33:03.5866667+00:00
Thanks so much for the reply :)

1/ Begin by ensuring both participants use headsets for clear and uninterrupted audio.

Ensure both you and your colleague use headsets for audio input and output. Avoid using laptop speakers and built-in microphones. - YES, we both use earphones.

2/ Proceed by selecting “Join Without Audio” on one device.

If both of you are in the same location, have one person join the Teams meeting with “Join without audio” or immediately turn off mic and speakers after joining. - can't do that, we are in open setting, there are other teams who work here that don't need this spam. 3.Then, keep your microphone muted when not speaking.

Use push-to-talk or mute your microphone when your colleague is speaking to prevent duplicate audio capture. - I do this currently; since it is just status call and I don't involve in everyone's work yet, it is not a problem yet as a new joinee to the team. Once I get used to the application, this would not fly, I have to be nosy of what others are working on as part of my job.

here is the other problem, I can do call me feature, but it fails to call only on my iPhone 16 pro max (it worked in the past, after 18.3 not 26.x even, OS upgrade it started failing to receive office calls*)

Next, check that your audio settings in Teams are correctly configured. - did this already, as you can see in the original screenshot.

Any specific ones you suggest?

Input device properties, enable Enhance audio or Acoustic Echo Cancellation if available. - nothing of this sort.

*I tried resetting network on the iPhone, got a new sim card and put it in a different device and the calls come through. so it is iPhone issue, not teams issue. I made sure the number is not blocked or anything, I even checked blocked numbers section. I get other phone calls right after and before I tried the teams thingy.
Raja Ram 0 Reputation points

2025-12-02T19:24:53.1733333+00:00

I added the reply., no profanity, but I get this message:
"
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information."

any internal admins can allow that or let me edit my reply would be great.
Vy Nguyen 7,575 Reputation points Microsoft External Staff Moderator

2025-12-02T21:50:48.5366667+00:00

Hi @Raja Ram,

Thank you once again for reaching out and keeping me informed about your situation.

I’ve sent you a private message containing information related to personally identifiable details. To ensure confidentiality and compliance, please share your response via a private message rather than including any personal information or code of conduct details, so I can better understand your situation and provide more tailored solutions.

To view your Private Messages:

Thank you for your patience and understanding.

1 answer

Your answer

Raja Ram 0 Reputation points

2025-12-02T18:33:03.5866667+00:00

Thanks so much for the reply :)

1/ Begin by ensuring both participants use headsets for clear and uninterrupted audio.

Ensure both you and your colleague use headsets for audio input and output. Avoid using laptop speakers and built-in microphones. - YES, we both use earphones.

2/ Proceed by selecting “Join Without Audio” on one device.

If both of you are in the same location, have one person join the Teams meeting with “Join without audio” or immediately turn off mic and speakers after joining. - can't do that, we are in open setting, there are other teams who work here that don't need this spam. 3.Then, keep your microphone muted when not speaking.

Use push-to-talk or mute your microphone when your colleague is speaking to prevent duplicate audio capture. - I do this currently; since it is just status call and I don't involve in everyone's work yet, it is not a problem yet as a new joinee to the team. Once I get used to the application, this would not fly, I have to be nosy of what others are working on as part of my job.

here is the other problem, I can do call me feature, but it fails to call only on my iPhone 16 pro max (it worked in the past, after 18.3 not 26.x even, OS upgrade it started failing to receive office calls*)

Next, check that your audio settings in Teams are correctly configured. - did this already, as you can see in the original screenshot.

Any specific ones you suggest?

Input device properties, enable Enhance audio or Acoustic Echo Cancellation if available. - nothing of this sort.

*I tried resetting network on the iPhone, got a new sim card and put it in a different device and the calls come through. so it is iPhone issue, not teams issue. I made sure the number is not blocked or anything, I even checked blocked numbers section. I get other phone calls right after and before I tried the teams thingy.
Raja Ram 0 Reputation points

2025-12-02T19:24:53.1733333+00:00

I added the reply., no profanity, but I get this message:
"
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information."

any internal admins can allow that or let me edit my reply would be great.
Vy Nguyen 7,575 Reputation points Microsoft External Staff Moderator

2025-12-02T21:50:48.5366667+00:00

Hi @Raja Ram,

Thank you once again for reaching out and keeping me informed about your situation.

I’ve sent you a private message containing information related to personally identifiable details. To ensure confidentiality and compliance, please share your response via a private message rather than including any personal information or code of conduct details, so I can better understand your situation and provide more tailored solutions.

To view your Private Messages:

Thank you for your patience and understanding.

Answer 1

Hi @Raja Ram,

Thank you for reaching out to the Microsoft Q&A forum.

Based on your description, the echo occurs when your microphone is on and your colleague, seated next to you, speaks during the Teams call. We truly understand the effort you’ve made in testing different headsets and settings, and we appreciate the detailed information you provided.

This happens because two active microphones in close proximity capture the same audio, creating a feedback loop that results in an echo for other participants. Even with noise suppression and advanced headsets, open seating makes it challenging to fully eliminate this effect.

Here are steps you can follow that suit for your situation:

1/ Begin by ensuring both participants use headsets for clear and uninterrupted audio.

Ensure both you and your colleague use headsets for audio input and output. Avoid using laptop speakers and built-in microphones.

2/ Proceed by selecting “Join Without Audio” on one device.

If both of you are in the same location, have one person join the Teams meeting with “Join without audio” or immediately turn off mic and speakers after joining.

3/ Then, keep your microphone muted when not speaking.

Use push-to-talk or mute your microphone when your colleague is speaking to prevent duplicate audio capture.

4/ Next, check that your audio settings in Teams are correctly configured.

Go to Teams → Settings → Devices → Audio.
Select your headset for both Speaker and Microphone.
Keep Noise suppression set to Background noise only or Voice isolation if available.
Leave Spatial audio Off.

User's image

5/ After that, update your device drivers and Microsoft Teams to the latest version.

Update audio drivers via Dell SupportAssist for your Precision 7780.
Ensure Teams is updated to the latest version.

6/ Optional: Configure Windows audio enhancements for better clarity.

In Windows Settings → System → Sound → Input device properties, enable Enhance audio or Acoustic Echo Cancellation if available.

As community moderators, we appreciate your understanding that our access to internal development details is limited. Our primary role is to guide users toward the appropriate resources and support channels. While we may not have visibility into deeper backend analysis, we’ll continue doing our best to support you within the scope of our responsibilities.

I hope this information is helpful. Please follow these steps and let me know if it works for you. If you have any updates regarding the issue, please feel free to share them with me.

Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

I look forward to continuing the conversation.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Vy Nguyen 7,575 Reputation points Microsoft External Staff Moderator

2025-12-04T21:08:45.01+00:00

Hi @Raja Ram,

I hope you are having a great day.

I’m following up on the support thread we've been working through together. At this stage, I’m still working to better understand the issue you’re facing so we can identify the most effective solution.

If you have any additional details to share or if there’s anything specific you’d like me to focus on, please feel free to reach out. I’m always happy to help if you need anything else.

We’re committed to ensuring everything runs smoothly and that your experience remains uninterrupted.

Thank you again for your patience and collaboration.

I look forward to hearing from you soon.

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Teams voiceover/Echo issue

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