Minecraft purchase not working. Says I have exceeded purchase limit.

If you are receiving a message that you have exceeded your purchase limit while trying to gift Minecraft, it is likely due to your account's credit limit settings. Microsoft has certain purchase validation checks that can prevent transactions if your account has reached its credit limit or if there are restrictions based on your subscription type or payment method.

Here are some potential reasons for the issue:

1. Credit Limit Exceeded: If your total account balance exceeds your credit limit, you won't be able to make new purchases until you pay down your balance or request a credit limit increase.
2. Subscription Issues: If your subscription is under a billing account that has restrictions (like a spending cap or if Marketplace purchases are disabled), this could also prevent you from making purchases.
3. Payment Instrument: Ensure that your account is associated with a valid payment method, as issues with payment instruments can lead to purchase failures.

To resolve this, you may want to check your account balance against your current credit limit, and if necessary, contact Microsoft support for assistance with your credit limit or to verify your account status.

References:

• Credit limit enforcement (CLE)
• Purchase validation checks

Hello neia,

Welcome to Microsoft Q&A forum. It's my pleasure to help you today.

I understand that you are having issue trying to make purchase in Minecraft. Before we proceed, may I have a photo of what you are seeing so we can check for you? Please remember to remove all personal information before posting.

I'm waiting for your reply so we can work on this together.