Hi Microsoft Community,
I’ve been facing an issue with Windows 11 on my PC, and I’m hoping someone here can help.
When I leave my PC to automatically sleep, I come back only to find that the computer has actually restarted while it was asleep. The computer is still only asleep because a simple movement of the mouse or tap on the keyboard wakes it up, but then I find that everything I was working on is closed and lost or has to be auto-recovered.
Here are a few details:
- OS: Windows 11 Home (latest updates installed)
- Device: Core i9
- BIOS and drivers are up to date to my knowledge
- No major third-party software recently installed besides adobe acrobat.
This issue has been going on for some time but I only recently realized it because I am writing a term paper and keep having to save everything before I leave my computer to sleep now.
I’ve already tried:
- Disabling fast startup
- Running the Power Troubleshooter
- Updating GPU drivers via Device Manager (nothing needed it)
I have also disabled the automatic restart, changed the power options, turning off fast startup, changing the virtual memory settings, and repairing the system to prevent the issue.
Still no luck. I have conducted a clean reboot to see if it is an app doing it.
Has anyone experienced this, and is there a known fix or setting I should tweak? Could this be a driver or power management issue?
I thought the bios driver update I did fixed the issue, but now I am running into a similar problem, where the computer will partially wake from sleep, but will not get through its power up. My keyboard will remain off, and screens will not connect.
I do not think it is waking all the way properly, indicated by my fans not changing to the correct color I set them as along with the recognition of the screen and keyboard. Then, when I power it off to restart it, the fans stay on. Something is really off.
I have attached my log file and minidumps in this link here:
https://1drv.ms/f/c/e4419aec4564a297/IgCf0pCaL1EyRZTyouvkDLP0AdIdXNZpXT6T-p9f2q7JLiI?e=eQny0D
I have also attached my system information. Screenshot 2025-12-03 192851.png
In desperate need of help!