I'm trying to purchase a Developer support plan in azure. I get a a notification confirming the purchase but changes never reflect in the suscription.

Hello Andrés Ramírez, I understand you're facing an issue with purchasing a Developer support plan in Azure. You’re getting a confirmation notification, but the changes aren't showing in your subscription.

Here are a few things you can try:

1. Check Subscription Status: Sometimes it takes a little while for the changes to reflect. Make sure to refresh your subscription page after waiting for a bit.
2. Invoicing and Billing Issues: It's possible there may be an issue with the payment method you used. Double-check that your billing details are up to date and verify your payment was successfully processed.
3. Azure Portal: Visit the Azure portal and navigate to the "Subscriptions" section to see if the support plan is listed there. If it's not showing up, it might not have completed the activation process.
4. Support Ticket: If you still don't see the change after checking the above, consider raising a support ticket with Azure support for further investigation.

If these suggestions don’t help, could you provide a bit more information?

• What specific notifications did you receive regarding the purchase?
• Have you tried clearing your browser cache or using a different browser?
• What other subscriptions do you currently have associated with your account?

References:

• Azure Cost Management Documentation
• Overview of Azure Support Plans
• Manage your Azure Subscription

 I hope this helps! thanks