How can I make a contact us link in Word Mac that initiates the phone call?

Dear @Pam Brown,

Welcome to Microsoft Q&A Forum!

Based on your description, if you want to create a “Contact Us” link in Word for Mac that initiates a phone call, you can use the tel: URI scheme, which works on most modern systems when clicked. As the Q&A Assist recommended for you, I want to make it more details for you and suggest you other solution that use a QR Code for Phone Dialing.

1.Steps to create a clickable phone link in Word for Mac:

• Open the Word document on Mac.
• Highlight the text you want to turn into a link (e.g., Contact Us).
• Go to Insert > Link (or right-click and choose Hyperlink).
• In the Address field, type: tel:+1234567890 Note: replace +1234567890 with the actual phone number (include country code for best compatibility) and do not delete tel:
• Click OK to apply the hyperlink.

When someone clicks the link, macOS will attempt to open the default calling app (FaceTime or another VoIP app) with the number pre-filled. On mobile devices, this will directly initiate the call.

Important Notes for you:

• This feature depends on the system having a calling app associated with tel: links
• On Mac, FaceTime usually handles this by default.
• If you want to send email option, you can add to Address field: mailto:someone@example.com (replacesomeone@example.com with the actual email)

2.Here is a detailed guide for the QR code approach:

• Use any free QR code generator (e.g. https://goqr.me).
• In the generator, select Text or URL option and enter: tel:+1234567890
• Replace +1234567890 with the actual phone number including country code.
• Download the QR code image (usually in PNG or JPG format).

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• Insert QR Code into Word.
• Open your Word document on Mac.
• Go to Insert > Pictures > Picture from File.
• Select the QR code image you downloaded and click Insert.
• Resize and position the QR code where you want it (e.g., near “Contact Us”).

When you scan the QR code using the phone’s camera or a QR scanner app, it should prompt to dial the number automatically.

Additional tips for best results:

• Add a short instruction below the QR code like: “Scan this code to call us instantly.”
• Ensure the QR code is large enough for easy scanning.
• If you want multiple contact options, you can create separate QR codes for phone, email (mailto:), or website links.

Hope this helps you and please feel free to give me any feedback in comment section. Wish you a nice day!

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To create a "Contact Us" link in Word for Mac that initiates a phone call, you can use the following steps:

1. Insert Hyperlink: Highlight the text you want to turn into a link (e.g., "Contact Us").
2. Open Hyperlink Dialog: Right-click the highlighted text and select "Hyperlink" or go to the "Insert" menu and choose "Hyperlink."
3. Enter Phone Link: In the hyperlink dialog, enter the phone number in the format tel:+1234567890 (replace +1234567890 with the actual phone number you want to use).
4. Apply: Click "OK" to create the hyperlink.

Now, when someone clicks on the link, it should initiate a phone call if their device supports it.