Bitlocker key-computer won’t reset

If your computer is not resetting after you input the BitLocker recovery key, it may be due to several reasons. Here are some potential workarounds you can try:

1. Input the BitLocker Recovery Key Again: Ensure that you are entering the correct recovery key. Sometimes, a simple input error can prevent access.
2. Wait for Unlock Period: If you have entered the recovery key multiple times incorrectly, there may be a lockout period. Wait for this period to expire before trying again.
3. Use Command Prompt: If you can access the command prompt from the recovery options, you can try unlocking the drive using the command:

      manage-bde -unlock <DriveLetter>: -recoverypassword <Password>
   

   Replace <DriveLetter> with the appropriate letter for your drive and <Password> with your recovery key.
4. Reinstall the Operating System: If the above methods do not work, consider reinstalling the operating system. This will require you to back up any data if possible.
5. Contact Support: If none of these solutions work, it may be best to contact Microsoft support or your device manufacturer for further assistance.

Make sure to evaluate the risks associated with any changes you make to your system settings, especially when dealing with security features like BitLocker.