how to get the details of the user using the apps

Question

how to get the details of the user using the apps

G Sai 20

Hi

Would like to know, In the Teams admin center, We can download the app usage report and in that report we get the count of the users who are using the app and also the count of the Team using it.
Is there is any way to get that details of users are using the app and Team name.
if yes, can we get that report from GUI(I don't see any option to get the data)
if there is any other way .please let me know

3 answers

Your answer

Answer 1

In the Teams admin center, the app usage report provides insights into the number of users and teams using various apps. However, the report does not include detailed information about individual users or the specific team names using the apps. The report primarily aggregates data to show total counts of active users and teams for each app.

Currently, there isn't a direct option in the GUI to extract detailed user-level information or team names from the app usage report. If you need more granular data, you may need to look into using Microsoft Graph API to programmatically access this information, as it can provide more detailed insights into user activity and app usage within Teams.

For further analysis, you can export the app usage report to a CSV file for offline analysis, but this will still not include individual user details or team names.

References:

Answer 2

Hi @G Sai,

Thank you for reaching out to Microsoft Q&A Forum.

As of now, Microsoft’s built‑in Teams admin center analytics emphasize aggregate telemetry and privacy‑aware reporting. Per‑user and per‑team names for apps usage are not exposed in the Apps usage GUI; you’d use Graph to pull installation scopes and (optionally) usage detail, then model the report yourself.

You can read about it via this document: Microsoft Teams analytics and reporting - Microsoft Teams | Microsoft Learn

In order to achieve your inquiry, you can query Graph for apps installed in each team and apps installed for each user and then join that to your apps catalog to produce an “App → Teams & Users” mapping.

First, you can list apps installed in a given team by following this guide: Retrieve The List Of Apps Installed In The Specified Team Using Microsoft Teams Graph API In PowerS…

Disclaimer: This link is belong to a third party and not associated with Microsoft. Please proceed with caution and only download from trusted sources.

Iterate all teams (via Get-MgGroup -Filter "resourceProvisioningOptions/Any(x:x eq 'Team')" to find Team‑backed groups) and collect installed apps per team, then export to CSV.

Secondly, list apps installed in a user’s personal scope by following this guide: List apps installed for user - Microsoft Graph v1.0 | Microsoft Learn. This returns apps installed for that user (personal scope), again with app definition you can map to names.

At last, stitch it together with PowerShell, if you prefer prebuilt cmdlets & examples, see guides on Get‑MgTeamInstalledApp usage: Using Get-MgTeamInstalledApp in Graph PowerShell

Disclaimer: This link is belong to a third party and not associated with Microsoft. Please proceed with caution and only download from trusted sources.

However, I understand this is a complicated set up that required a lot of knowledges around GraphAPI, to ensure you get the best support, we recommend creating a support ticket through the Microsoft 365 Admin Center. This will allow Microsoft Support to analyze the issue thoroughly and provide a resolution.

Here’s the link for your convenience: Microsoft 365 Admin Center > Support > Help & Support.

Microsoft also provides customer service phone numbers based on your region. You can find the appropriate contact number here: Customer service phone numbers - Microsoft Support

This route ensures that a Microsoft support engineer can initiate a remote session to investigate backend configurations, run advanced diagnostic tools, and, if necessary, escalate the case to specialized teams with access to internal systems and logs. These backend resources are essential for resolving issues that go beyond what’s visible in the user interface.

For your security, please do not reply to this thread with this case number information. The official support line is the only secure way to handle these details.

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Thank you for your understanding and cooperation.

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Answer 3

G Sai 20

Hi Alexis,
Thanks for the update.
I have a couple questions on this .Could you please let me know the below.

What Microsoft Graph permissions are required to retrieve this data using Graph API or Graph PowerShell?
Is there any other way to get the list of users and Teams using a specific app (e.g., via PowerShell or Teams module) without relying on Microsoft Graph

Alexis-NG 9,090 Reputation points Microsoft External Staff Moderator

2025-12-04T21:27:08.93+00:00
Hi @G Sai,

Thank you for your question.

I'd love to answer both your questions promptly along with providing documents for you as references.

Microsoft Graph permissions needed to retrieve “who has/which team has a specific Teams app” and usage data:

List installed apps (per user / per team / per chat)

Use the Teams app installation APIs:

Per user: GET /users/{id}/teamwork/installedApps

Delegated: TeamsAppInstallation.ReadForUser

Application (app‑only): TeamsAppInstallation.ReadForUser.All

Per team: GET /teams/{id}/installedApps

Application: TeamsAppInstallation.ReadForTeam.All (least‑privileged for app‑only)

(Write/Manage variants exist but stick to read unless you need to change installations.)

Per chat (if you need to trace bot/app chat context): GET /users/{id}/teamwork/installedApps/{installationId}/chat

Same permission family as above (user scope install).

Graph PowerShell cmdlets map 1:1:

Get-MgUserTeamworkInstalledApp (user scope) → requires TeamsAppInstallation.ReadForUser (delegated) or TeamsAppInstallation.ReadForUser.All (app‑only). Get-MgTeamInstalledApp -TeamId {id} (team scope) → requires TeamsAppInstallation.ReadForTeam.All (app‑only).

Please go through these articles for reference: List apps installed for user - Microsoft Graph v1.0 | Microsoft Learn and List apps within Teams in a tenant | PnP Samples

Usage reports (who is using Teams, activity counts/details)

If you need activity (messages, meetings, etc.) rather than just “is the app installed”, use the Reports APIs:

GET /reports/getTeamsUserActivityUserDetail(...) and related endpoints Delegated or Application: Reports.Read.All (least‑privileged)

Reference: reportRoot: getTeamsDeviceUsageUserDetail - Microsoft Graph v1.0 | Microsoft Learn

Audit trail of app installations (when/where a specific app was installed/uninstalled)

For forensic or compliance views across the tenant, use Microsoft Purview Audit:

Search for Teams app management events (e.g., Installed app, Uninstalled app). Via Purview portal or programmatically with PowerShell (Search‑UnifiedAuditLog). Permissions vary by role; Purview Audit (Standard/Premium) governs retention.

For reference, you can look at this article: Search the audit logs of app management events - Microsoft Teams | Microsoft Learn

Ways to get lists without using Microsoft Graph:

If you want alternatives that don’t rely on Graph API calls:

Teams PowerShell module (non‑Graph cmdlets): Get-TeamsApp (MicrosoftTeams) | Microsoft Learn

Get-TeamsApp — lists apps in the tenant app store (catalog). Note: It does not show allow/block status per policy or per-user installs; it’s catalog metadata.

Teams Admin Center (GUI): Manage app permission policies in Microsoft Teams - Microsoft Teams | Microsoft Learn

Teams admin center → Teams apps → Manage apps / Permission policies:

See availability, block/allow settings, and export lists.

Useful for which apps are allowed/blocked and viewing catalog presence

Microsoft 365 admin center → Reports → Usage: Microsoft 365 admin center Teams usage activity reports - Microsoft 365 admin | Microsoft Learn

Teams usage activity reports (active users, teams, channels, messages) — exportable; helpful to correlate adoption but not app‑install granularity.

I hope this information is helpful.

Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

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how to get the details of the user using the apps

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