connecting to blue tooth

If you're having trouble connecting to Bluetooth, here are some steps you can try:

1. Check Bluetooth Settings: Go to Settings > Devices and ensure that Bluetooth is turned on. If it is already on, try turning it off and then back on.
2. Device Power: Make sure that the Bluetooth device you are trying to connect is fully charged or has fresh batteries.
3. Restart Device: If the connection still fails, consider restarting your device (e.g., your computer or HoloLens).
4. Supported Devices: Ensure that the Bluetooth device you are trying to connect is supported. For example, HoloLens (1st gen) does not support Bluetooth audio profiles, while HoloLens 2 supports the Bluetooth A2DP audio profile for stereo playback.
5. Companion Apps: If you're trying to connect a specific device, check if there are any companion apps available in the Microsoft Store that you need to install to use the device.

If these steps do not resolve the issue, you may need to look into specific troubleshooting for your device or check for any updates that might be required.

Hi ,

If it is a laptop or desktop, if possible, could you provide the laptop model or your desktop configuration?

Is Bluetooth able to activate? Does it appear or is it not showing up?

Thanks

Hi ,

Did you manage to solve the problem?

Thanks