i cant create an azure account

Hello Allen, Thank you for posting your query on Microsoft Q&A platform.
It seems like you're having trouble creating an Azure subscription. Here are some things you can check to help resolve the issue:

1. Account and Billing Information: Double-check that the details you provided during sign-up (like billing address and credit card info) are accurate and match your bank records. This often resolves many sign-up issues.
2. Eligibility for Free Trials: If you’re trying to sign up for a free trial, make sure you haven’t had any prior Azure subscriptions, as that can prevent you from activating a free trial. If you have, you might need to consider a pay-as-you-go subscription instead.
3. Account Restrictions: Sometimes, you may see messages indicating that your account type is not supported. This occurs if your email is tied to an unmanaged Microsoft Entra directory. In such cases, you may need to perform an IT Admin Takeover to convert it into a managed directory.
4. Browser Issues: If you encounter persistent problems, try signing up using a different web browser or clearing your browser cache. Sometimes browser issues can cause unexpected errors on sign-up pages.
5. Resource Lock or Permissions: If your account has specific permission restrictions or resource locks, it may affect your ability to create resources within Azure. You should check if there are any such restrictions and modify them if necessary.

Follow-Up Questions:

Were there any specific error messages you encountered during the sign-up process?

Are you trying to sign up for a free trial or another type of account?

Have you confirmed that your billing information is accurate and complete?

Thanks,

Suchitra.

If you're having trouble creating an Azure subscription, there are a few common issues and resolutions you can consider:

1. Account Issues: Ensure that the email address you are using to sign up is not associated with an unmanaged Microsoft Entra directory, as this can prevent you from creating an Azure subscription. If it is, you may need to perform an IT Admin Takeover to convert it into a managed directory.
2. Eligibility: Check if you are eligible for a free trial. If you have had any other type of Azure subscription in the past, you may not be able to activate a free trial again. In this case, consider signing up for a pay-as-you-go subscription.
3. Information Verification: Make sure that all the information you provided during the sign-up process (like your name, address, and credit card information) is correct and matches your bank records. If there are discrepancies, it could hinder the sign-up process.
4. Browser Issues: Sometimes, using a different browser or trying InPrivate browsing can resolve sign-up issues.

If you continue to face problems, you might want to check the Azure forums or create a support request for further assistance.

References:

• Can't sign up for a Microsoft Azure subscription
• Troubleshoot issues when you sign up for a new account in the Azure portal

Hi Bharath Y P,

Thank you for your response to my inquiry.

I believe my issue has been resolved. I appears to have been credit card related.

Thanks,

Allen