open downloaded zip file from onedrive

Binu Koickal 0 Reputation points
2025-12-04T04:57:03.6766667+00:00

downloaded a zip file with pics and videos.....download was successful....however unbale to open the zip file

Microsoft Edge | Website issues | Windows 11
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  1. Q&A Assist
    2025-12-04T04:57:15.4833333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you are unable to open a downloaded zip file from OneDrive, here are a few troubleshooting steps you can try:

    1. Check File Integrity: Ensure that the zip file was downloaded completely and is not corrupted. You can try downloading it again.
    2. Use a Different Extraction Tool: Sometimes, the built-in extraction tool may not work properly. Try using a different program like WinRAR, 7-Zip, or another file extraction tool to open the zip file.
    3. Check for File Permissions: Ensure that you have the necessary permissions to access the file. If the file is shared, make sure you have the right access.
    4. Update Windows: Ensure your Windows operating system is up to date, as updates can fix bugs related to file handling.
    5. Scan for Malware: Occasionally, malware can interfere with file operations. Run a malware scan to ensure your system is clean.
    6. Try Opening in Safe Mode: Boot your computer in Safe Mode and try to open the zip file to rule out any software conflicts.

    If these steps do not resolve the issue, you may want to consult the Microsoft support documentation for further assistance.


    References:

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  2. DYARI BARHAM 29,966 Reputation points Independent Advisor
    2025-12-04T05:37:30.9866667+00:00

    Hi ,

    I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

    Right click on the downloaded Zip file > Properties > What is the "Type of File"?

    Next to Open With > Change > Select one of the Zip app you have like Winrar and 7Zip > Check to see if you are uble to open it.

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