If you are unable to open a downloaded zip file from OneDrive, here are a few troubleshooting steps you can try:
- Check File Integrity: Ensure that the zip file was downloaded completely and is not corrupted. You can try downloading it again.
- Use a Different Extraction Tool: Sometimes, the built-in extraction tool may not work properly. Try using a different program like WinRAR, 7-Zip, or another file extraction tool to open the zip file.
- Check for File Permissions: Ensure that you have the necessary permissions to access the file. If the file is shared, make sure you have the right access.
- Update Windows: Ensure your Windows operating system is up to date, as updates can fix bugs related to file handling.
- Scan for Malware: Occasionally, malware can interfere with file operations. Run a malware scan to ensure your system is clean.
- Try Opening in Safe Mode: Boot your computer in Safe Mode and try to open the zip file to rule out any software conflicts.
If these steps do not resolve the issue, you may want to consult the Microsoft support documentation for further assistance.
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