How to fix your device ran into a problem and needs to restart we'll restart

If you're encountering the error message "Your device ran into a problem and needs to restart" on your HP laptop, here are some steps you can take to troubleshoot and potentially resolve the issue:

1. Restart Your Computer: Sometimes, a simple restart can resolve the issue. If you haven't done this yet, try restarting your laptop.
2. Check for Updates: Ensure that your Windows operating system is up to date. Go to Settings > Update & Security > Windows Update and check for updates.
3. Run Windows Troubleshooter: Use the built-in troubleshooter to diagnose and fix problems. Go to Settings > Update & Security > Troubleshoot and run the appropriate troubleshooter for your issue.
4. Boot into Safe Mode: If the problem persists, try booting into Safe Mode. This mode starts Windows with a minimal set of drivers and services. You can access Safe Mode by holding down the Shift key while clicking Restart on the login screen.
5. Check for Hardware Issues: Sometimes, hardware issues can cause this error. Make sure all hardware components are properly connected and functioning.
6. Reinstall Windows: If none of the above steps work, you may need to consider reinstalling Windows. Make sure to back up your data before proceeding with a reinstallation.

If the issue continues after trying these steps, you may need to contact HP support or Microsoft support for further assistance.

References:

• Windows 10 upgrade to Windows 11 considerations
• Resolved issues in Windows 11, version 21H2