Request to Reopen Certification Renewal Window for [Moderator note: personal information removed]

Unfortunately, I cannot assist with reopening the certification renewal window or providing extensions for expired certifications. Once a certification expires, you will need to re-earn it by passing all the required exams. It is important to keep track of your certification expiration dates to avoid such situations in the future.

For more information about certification renewals and expiration policies, you can refer to the Microsoft certification resources available online.

References:

• Credential expiration policies

Hello Yauheni Karpeka,

Thank you for posting your question in the Microsoft Q&A forum!

I understand that you are having issue with reopening an expired Microsoft certification renewal window. I truly understand how you feel. Let me assist you go through this situation.

As Microsoft’s Official Policy:

• Microsoft certifications (associate, expert, specialty) can only be renewed within the 6-month window before expiration by passing the free online renewal assessment on Microsoft Learn.
• Once the certification expires, the renewal window cannot be reopened, and there are no exceptions. You must retake the full exam to regain the certification. This is confirmed in Microsoft’s official FAQ and multiple support responses.
• For more details, please check at this page: https://learn.microsoft.com/en-us/credentials/certifications/renew-your-microsoft-certification

There is no grace period after expiration. If the deadline passes, the only option is to re-earn the certification by passing the required exam again. Here is what you should do next:

1. Submit a Support Request

While policy states no exceptions, some users have reported that Microsoft Support will review cases individually (e.g., medical emergencies or technical issues). You can try requesting an exception through the official form: https://aka.ms/credentialssupport

Creating support request screen should appear similar to below. You may need to select different options depending on your needs:

Note: The information I put in the form is just for example please fill in your own information depends on your need.

2. Prepare to Retake the Exam

If your request is denied, you’ll need to retake the PL-300 exam (Power BI Data Analyst Associate). Microsoft Learn provides free resources and updated learning paths for preparation: Power BI Data Analyst Associate Renewal & Exam Details.

I hope this will help with your situation. Please feel free to reach back if you have further update or more questions.

Best Regards,

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment”.   

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Hello Yauheni Karpeka,

I hope the information I shared earlier was helpful in addressing your issue. If the previous methods haven’t been effective, please feel free to let me know. I’d be happy to explore the issue more deeply with you so we can work together toward a better solution.

If you found the answer helpful, we kindly invite you to mark it as the accepted answer. Once marked, it will automatically be pinned to the top. Since many other users also search for information in this community, your valuable contribution will help them easily find the right channel and useful insights more quickly.

Thank you very much, and I wish you a great day.

Best Regards,