Teams is posting my message in different channel and chat intermittently

It sounds like you are experiencing issues with message routing in Microsoft Teams, where messages intended for specific group chats are being posted in broader channels or chats. This can be concerning, especially when sensitive information is involved.

One potential reason for this behavior could be related to how Teams handles conversations and group chats. If a user is part of multiple chats or channels, there may be instances where messages are inadvertently routed to a broader audience due to the way the chat or channel is structured. Additionally, if you are using a bot or automated process to send messages, ensure that the correct identifiers (like Conversation IDs) are being used to target the intended chat.

To troubleshoot this issue:

1. Verify that you are using the correct chat identifiers when posting messages.
2. Check the settings and permissions for the group chats and channels involved to ensure that they are configured correctly.
3. If this issue persists, consider reaching out to your IT support or Microsoft support for further assistance, as they may be able to provide more specific insights based on your organization's setup.

It's important to ensure that sensitive information is handled appropriately in your communications.

Hello @Nasir Akhtar,  

Good day! Thank you for posting your valuable question on Microsoft Q&A forum.   

Based on the details you've provided, I’ve reviewed all available resources, including known issues and advisories, but I could not find any related incidents that match the behavior you described. 

This issue may require a deeper investigation on the backend. We recommend reaching out to the Microsoft Technical Support Team for further assistance. Their specialists can perform deeper diagnostics and, if needed, escalate the case to the appropriate internal team for further analysis. This ensures the issue is formally tracked and may contribute to a future fix.  

Since you posted this question under the Business tag, here’s how you can reach the Business Support Team:

• Collect Teams logs: Collecting logs is essential because they contain detailed technical information about what occurred within the Teams app during the issue. Please follow the instructions below to collect the logs: Collect log files for monitoring and troubleshooting in Teams - Microsoft Teams | Microsoft Learn 
• Find your Microsoft 365 admin: If you don't know who the global admin is in your organization, you can find guidance here: How can I find my Microsoft 365 admin? - Microsoft Support   
• Submit a service request: The Global Administrator should create a support request with Microsoft to receive advanced technical assistance. For detailed instructions, see: Get support - Microsoft 365 admin | Microsoft Learn   
• If your organization's Office 365 Business/Education subscription is from a partner or reseller, and the global administrator is unable to open a service request on your end, contact the reseller's support provider to help open a service request on behalf of you instead.   

If you discover any solutions or have additional insights, please consider replying to this thread to help others in the community.  

I sincerely apologize for redirecting you to the Microsoft Technical Support Team. While we strive to assist as much as possible here in the forum, our resources are limited when it comes to backend-level diagnostics and advanced troubleshooting. Some issues require deeper technical analysis and access to internal tools that only the official support team can provide. 

If you have a personal account, please let me know and I'll guide you with the appropriate steps to contact the Support Team. Thank you for reaching out!

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