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My Minecraft account was recently stolen

Luke Sowers / Sarah sowers 0 Reputation points
2025-12-04T14:30:13.3933333+00:00

I was recently tricked into giving a password change code to a Discord bot, which stole my account. (acc name Mrmaire) For about 4 years, my account has had the same email and multiple very similar passwords due to me having a bad memory. But for some reason, Microsoft can't see that the account, which was ******@yahoo.com, was suddenly changed and all the backup emails and info were changed, and a couple of days after a compromised account form was submitted, yet they say I don't have enough proof. I have multiple ways to prove ownership, such as previous names. I can provide screenshots of the account being saved on my computer (I just can't sign in), but the launchers still know it's my account. This account is really important to me, and any information would be helpful. Also, I already filled out multiple account recovery forms, and they said insufficient evidence. As well as this event occurred, I think on the first of November.

Moved from: Microsoft Security | Microsoft Defender | Other

Outlook | Web | Outlook.com | Account management, security, and privacy
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  1. Kayece Jan Mae Amizola 11,800 Reputation points Independent Advisor
    2025-12-04T19:57:03.6766667+00:00

    Hi,

    Try accessing your account using a different web browser or device, such as your mobile phone.

    If the issue persists, try signing in with your phone number or any aliases associated with your account.

    If you still cannot sign in, please try the method below to help you recover your hacked account.

    1. Recover a hacked or compromised Microsoft account.
    2. Try filling out the recovery form again, especially if your Microsoft account recovery request wasn't granted. Please keep trying as many times as you want, up to two times per day.
    3. If you have attempted to recover your Microsoft account multiple times but were unsuccessful due to insufficient information, please get in touch with Microsoft Support for further assistance. Be sure to include the details of your recovery attempts, especially if your requests were denied despite providing accurate information. Click on this page  Contact - Microsoft Support  Please follow the steps below to contact Microsoft Online Support.
      1. Go to the Microsoft Support page and search for “account hacked.” Click "Get Help"
      2. Scroll down and click “Sign in to contact Support.”
      3. Sign in using a different personal Microsoft account.
      4. Under Products & Services, choose “Other Products.”
      5. Under Categories, select “Manage account security” and click Confirm.
      6. Click “Chat with a support agent in your web browser” to start a live chat.

    If you require further assistance, please don't hesitate to let me know.

    Stay Safe!

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