I'm having problems creating a pay as you go account. I think my accounts eligibility needs to be checked.

Allen Walker 0 Reputation points
2025-12-04T16:32:29.2366667+00:00

I'm having problems creating a pay as you go account. I think my accounts eligibility needs to be checked.

How should I proceed step by step?

Thanks, Allen

Azure | Azure Training
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  1. Q&A Assist
    2025-12-04T16:32:37.6933333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To check your account's eligibility for creating a pay-as-you-go account in Azure, follow these steps:

    1. Verify Your Account Information: Ensure that all the information you provided during the Azure account sign-up is accurate. This includes your country/region, first name, last name, email address, phone number, and credit card information.
    2. Check for Existing Subscriptions: If you have had any other type of Azure subscription in the past, you may not be eligible for a free trial. In this case, consider signing up for a pay-as-you-go subscription instead.
    3. Review Error Messages: If you encounter any error messages during the sign-up process, such as "You are not eligible for an Azure subscription," double-check the following:
      • The accuracy of your account profile information.
      • Ensure your credit card information matches your bank records.
      • Confirm that you do not have another Microsoft account using the same information.
    4. Contact Support: If the issues persist, you may need to contact Azure billing support for assistance. They can help you resolve any eligibility issues related to your account.
    5. Try Different Browsers: If you continue to face issues, try signing up using a different web browser or in InPrivate browsing mode.

    By following these steps, you should be able to determine your account's eligibility for creating a pay-as-you-go account and resolve any issues you may be facing.


    References:

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