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Aron
Windows lässt sich nicht aktivieren
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Marc Heyn
20
Reputation points
Guten Tag,
ich suche diesen Weg der Kommunikation aus, da ich mit allen anderen Hilfen nicht erfolgreich war.
Ich habe einen neuen PC gebaut und dort auch mit einem Bootstick Windows 11 Pro drauf geladen. (gekauft hatte ich diese Lizenz vor ein paar Jahren und haben den Produktschöüssel auf dem alten Pc ausgelesen).Dabei fragt dieser mich auch nach meinem Produkt Key aus und diesen habe ich auch angegeben und konnte damit auch Windows starten. In Windows dann drin sagt dieser immer wieder, dass es nicht aktiviert sei und habe mich auch durch den "Troubleshoot" durch probiert jedoch ohne Erfolg (auch mit der Angabe dass ich die Hardware gewechselt habe). Ich habe auch bei der Kundenhotline angerufen jedoch wurde ich auf eine Webseite weitergeleitet, welches nur die selben Lösungsansätze hat. Daher Bitte ich Sie um ein Gespräch da ich auch leider nicht der versierteste bin im Umgang mit Windows.
Mit freundlichen Grüßen
Marc Heyn
Windows for home | Windows 11 | Install and upgrade
Answer accepted by question author
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Aron 7,000 Reputation points Independent Advisor2025-12-04T19:24:11.1033333+00:00
4 additional answers
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Q&A Assist2025-12-04T16:51:55.6133333+00:00 AI generated content. This question contains an answer created with AI from Q&A Assist. Learn moreTo resolve the issue with Windows 11 not activating, consider the following steps:
- Check Product Key Validity: Ensure that the product key you are using is valid and has not been used on another device. If it was previously used on your old PC, it may need to be deactivated there first.
- Run Activation Troubleshooter: Since you mentioned trying the troubleshooter, make sure to run it again by going to Settings > Update & Security > Activation and selecting Troubleshoot. This can help identify any specific issues.
- Ensure Internet Connectivity: Make sure your PC is connected to the internet, as activation requires communication with Microsoft servers.
- Use Elevated Command Prompt: Sometimes, running commands in an elevated Command Prompt can help. Right-click on Command Prompt and select Run as administrator. Then, you can try the command
slmgr.vbs /atoto attempt activation again. - Check for Hardware Changes: If you have changed significant hardware components, such as the motherboard, this can affect activation. You may need to contact Microsoft support for assistance in reactivating Windows after hardware changes.
- Contact Microsoft Support: If none of the above steps work, consider reaching out to Microsoft Support directly for further assistance. They can provide guidance specific to your situation.
If you continue to experience issues, please provide any error codes you encounter during the activation process, as they can help diagnose the problem further.
References:
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Marc Heyn 20 Reputation points
2025-12-04T16:56:20.49+00:00 I changed Motherboard
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Aron 7,000 Reputation points Independent Advisor
2025-12-04T17:27:08.2666667+00:00 Hi Marc, thanks for reaching out.
When Windows shows that it’s not activated after a hardware change, it usually means the license is still linked to your old PC.
Windows activation works by matching your product key to the hardware profile, so replacing parts like the motherboard makes it look like a new device.
The first thing I’d check is whether your license is retail or OEM because OEM keys can’t be moved to another machine.
If it’s retail, you can reactivate by signing in with the same Microsoft account you used before and running the activation troubleshooter under Settings then go to Update & Security then click Activation.
If that doesn’t work, you can enter the key again using the command prompt or use the phone activation option.
Quick question, do you remember if your old PC was linked to your Microsoft account?
That will make this process much easier.
Regards,
Aron-
Marc Heyn 20 Reputation points
2025-12-04T17:33:06.3933333+00:00 Guten Tag Aron, Danke für deine Antwort.
Ich habe mich bereits mit meinem bestehenden Account angemeldet und habe versucht die Problem Behandlung laufen zu lassen , jedoch ging das auch nicht. ich habe mich auf Microsoft angemeldet und alle Geräte getrennt. Und ja mein alter Pc war mit Microsoft verbunden
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Aron 7,000 Reputation points Independent Advisor
2025-12-04T17:36:22.47+00:00 Thanks for letting me know, Marc. Since you’ve already signed in with your Microsoft account and tried the troubleshooter without success, the issue is likely that Windows still sees this as a new device and hasn’t matched your license yet. The next step is to confirm whether your product key is retail or OEM because OEM keys can’t be transferred. You can check this by opening Command Prompt as Administrator and running slmgr /dli. If it shows retail, try entering your key again with slmgr /ipk YOUR-PRODUCT-KEY followed by slmgr /ato to activate. If that still doesn’t work, use phone activation by pressing Win + R, typing slui 4, and following the steps to call Microsoft with your installation ID. Do you still have the original product key handy, and was it purchased as a standalone license or did it come pre-installed on your old PC? That will help me guide you further. user's question.
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Marc Heyn 20 Reputation points
2025-12-04T17:44:58.9933333+00:00 -
Marc Heyn 20 Reputation points
2025-12-04T17:47:05.37+00:00 No i dont have toe originally product Key handy and i dont know what kinda licens it was it was 8-7 years ago by a firend which set my pc up
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Marc Heyn 20 Reputation points
2025-12-04T18:05:38.2266667+00:00 Okay ARon thank you cvery much for your help i bought a new key and it workes with that.
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