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no sound or audio windows 11

Slidog 0 Reputation points
2025-12-04T19:10:40.6233333+00:00

no sound output. recent problem. working fine yeaterday. switched to my jlab ear buds and now can't get any audio from pc installed speakers

Windows for home | Windows 11 | Devices and drivers
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  1. Estrella721 28,165 Reputation points Independent Advisor
    2025-12-04T19:43:57.3+00:00

    Let's check some additional information to help resolve the issue:

    1. What is the make and model of your device?

    In the search bar, type MSINFO32 and hit Enter.

    Please share a screenshot of that window.

    1. Press Windows + X and choose Device Manager.

    Click View > Show Hidden devices

    Expand Sound, Video, and Game Controllers.

    Take a screenshot and share it here.

    1. Press the Windows key + R, type mmsys.cpl, and click OK.

    Go to the Payback tab.

    Right-click the built-in speaker and select Enable.

    Right-click it again and choose Set as Default Device.

    Restart your computer and check.

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  2. Kapil Arya 36,411 Reputation points Volunteer Moderator
    2025-12-05T17:05:16.94+00:00

    Open Device Manager, and make sure you've audio drivers installed and properly working.

    You can visit your device manufacturer's website to download audio drivers for your system model.

    Try updating audio drivers to latest version.

    Or if you've already updated them, try to roll back previous version to see if that works.

    Run Playing Audio troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. Let us know what it reports back.

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