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How to fix black screen hovering with cursor

Anonymous 0 Reputation points
2025-12-04T19:16:07.32+00:00

Whenever I play with a game that's using a custom cursor, or try change my cursor icon to a larger one there's this bug that makes my laptop screen glitch and a black screen hovering when I move my cursor. I saw someone's advice to restart and press Window + CTRL + Shift + B and it worked for awhile, but after I rebooted my laptop there's the bug again. Idk if this is a window glitch thing or it's just my laptop but please help

Windows for home | Windows 11 | Display and graphics
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  1. Q&A Assist
    2025-12-04T19:17:15.88+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To troubleshoot the black screen issue you're experiencing when using a custom cursor or changing cursor icons, you can try the following steps:

    1. Reset the Graphics Driver: Press Windows logo key + Ctrl + Shift + B. This can help reset the graphics driver and may resolve temporary display issues.
    2. Check for Shell Configuration: Ensure that the shell configuration is correct. Open the Registry Editor by pressing Windows logo key + R, typing regedit, and pressing Enter. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon, and check that the Shell value is set to explorer.exe. If it is not, change it to explorer.exe after backing up the registry.
    3. Clear the Icon Cache: Sometimes, issues with the icon cache can cause display problems. You can clear the icon cache by ending the Windows Explorer process in Task Manager, deleting the IconCache.db file from %userprofile%\AppData\Local, and then restarting Windows Explorer.
    4. Update Graphics Drivers: Make sure your graphics drivers are up to date. You can check for updates through Device Manager or the manufacturer's website.
    5. Perform a Clean Boot: If the issue persists, try performing a clean boot to see if a startup application or service is causing the problem. This can help isolate the issue.

    If these steps do not resolve the problem, it may be beneficial to consult with Microsoft Support for further assistance.

    References:

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  2. JANSHER L 7,925 Reputation points Independent Advisor
    2025-12-04T19:53:52.9366667+00:00

    Hi James,

    Thank you for posting, I am here to help. To fix this problem on your black screen hovering with cursor please follow this steps:

    Update your Graphics driver

    Go to your computer manufacturer Web support page. Download and install the latest graphic drivers. Once installation is completed restart your device and check if you are still getting the same problem.

    Let me know how this goes. Looking forward to helping you out.  If you need more help please feel free to let me know. If the answer is helpful, please click "Accept Answer".

    Best regards,

    Jansher

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