not receiving email

Dear Vic Abram

Thank you for reaching out to the Microsoft Q&A Community. I understand you are having problems with not receiving emails in your Hotmail account and Teams notifications. I am happy to assist you. Please try the following steps:  

• Check if your mailbox or OneDrive storage is full. Delete unnecessary emails or files to free space.  
• See: Storage limits in Outlook.com - Microsoft Support  
• Review Junk Email folder and remove any filters or rules that might block messages.  
• Verify your account is not blocked. If blocked, follow steps to unblock it.  
• See : Unblock my Outlook.com account - Microsoft Support  
• Remove and re-add device partnership if syncing issues occur.  
• See : Fix email sync issues by removing a device from your Outlook mailbox - Microsoft Support  

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Hello, thank you for reaching out to Microsoft Q&A.

To better assist you, we would like to know the following information:

1. What is the exact error message the sender receives when trying to email your Hotmail account?
2. Are you able to send emails normally to other recipients from your account?
3. Have you checked whether your OneDrive or Outlook mailbox storage is full? https://outlook.live.com/mail/0/options/accounts-category/storage

You can use another one of your accounts to send a test email to the problematic Hotmail account. If you receive any bounce-back error message, please share the delivery report shown in your Outbox folder.

Also, open an incognito tab or use another browser to sign in with your account here.

https://outlook.live.com/mail/0/. See if you can send or receive emails.

For reference, see Can't send or receive email in Outlook.com