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I need help transferring my Microsoft Learn Experts (2025–2026) profile and certificate

Izdehar Hayek 0 Reputation points
2025-12-04T22:26:25.75+00:00

Hello,

 

I need help transferring my Microsoft Learn Experts (2025–2026) profile and certificate.

 

My old work email, which was used to access my Microsoft Learn Experts profile, has been deleted and I can no longer sign in.

 

Old email: ******@education.qa

New email: (******@gmail.com)

Full name: (Izdehar Abed Alkhaleq Hayek)

Program: Microsoft Learn Experts 2025–2026

 

I kindly request to transfer my Microsoft Learn Experts profile and certificate to my new email.

 

Thank you.

Moved from: Microsoft 365 and Office | Other

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  1. Q&A Assist
    2025-12-04T22:26:31.2033333+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Unfortunately, Microsoft cannot assist with the recovery of work or school accounts, including transferring profiles or certificates associated with deleted accounts. It is recommended that you contact your workplace or school IT administrator for assistance regarding your old email account and any potential recovery options.

    For further support related to Microsoft Learn, you may want to reach out through the appropriate support channels provided by Microsoft.

    References:

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  2. Izdehar Hayek 0 Reputation points
    2025-12-04T22:34:33.4733333+00:00

    I try many times and used several way

    but i cant reach to the bath that I can get my certificates

    and I cant use my school accounts

    and all tell me that Microsoft can help me

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  3. Izdehar Hayek 0 Reputation points
    2025-12-04T22:53:26.32+00:00

    I am have been trying to access my Microsoft certification profile multiple times, including attempts in October/November, but without success. Today I tried again and followed all recommended steps, but the issue still persists.

    My previous work email—originally linked to the certification—is no longer active, and I cannot recover it. As a professional trainer, I urgently need access to my certification.

    I kindly request your assistance in recovering my certification profile or updating the email associated with it. Thank you for your support.

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