Receiving error message AADSTS5000224 when attempting to authenticate to Azure Portal

Question

Receiving error message AADSTS5000224 when attempting to authenticate to Azure Portal

RAUNIKANGAS-0629 0

Receiving the following error when attempting to access the MSA / Alternate account tied to my account.

"Error message: AADSTS5000224: The tenant you are trying to access has been deauthenticated and is no longer available."

Please let me know if there is anything needed to allow my account to create / use resources.

Rukmini 8,600 Reputation points Microsoft External Staff Moderator

2025-12-04T22:58:07.8266667+00:00
Hello RAUNIKANGAS-0629,

Based on your description, it looks like you’re encountering error code AADSTS5000224 when trying to access the Azure Portal. This error typically occurs when authentication for your Azure tenant has been temporarily disabled due to a recent security incident. To resolve this, we need to work with our engineering team to re-enable authentication for your tenant.

I’ll need a few details to proceed. Please share the following information via private message, as it includes personally identifiable information (PII):

The affected tenant’s onmicrosoft.com domain name or tenant ID.

The Global Administrator’s User Principal Name (UPN)

Are you a Microsoft employee? If yes, please provide your Microsoft Work ID.

How did you set up this tenant? How are you currently using it (Production/Development/Test), and what would be the impact if we do not re-authenticate it?

Once I have these details, I’ll coordinate with our engineering team to help re-enable authentication for your tenant as quickly as possible.

1 answer

Your answer

Rukmini 8,600 Reputation points Microsoft External Staff Moderator

2025-12-04T22:58:07.8266667+00:00

Hello RAUNIKANGAS-0629,

Based on your description, it looks like you’re encountering error code AADSTS5000224 when trying to access the Azure Portal. This error typically occurs when authentication for your Azure tenant has been temporarily disabled due to a recent security incident. To resolve this, we need to work with our engineering team to re-enable authentication for your tenant.

I’ll need a few details to proceed. Please share the following information via private message, as it includes personally identifiable information (PII):

The affected tenant’s onmicrosoft.com domain name or tenant ID.

The Global Administrator’s User Principal Name (UPN)

Are you a Microsoft employee? If yes, please provide your Microsoft Work ID.

How did you set up this tenant? How are you currently using it (Production/Development/Test), and what would be the impact if we do not re-authenticate it?

Once I have these details, I’ll coordinate with our engineering team to help re-enable authentication for your tenant as quickly as possible.

Answer 1

Hello RAUNIKANGAS-0629,

Based on your description, it looks like you’re encountering error code AADSTS5000224 when trying to access Azure. This error typically occurs when authentication for your Azure tenant has been temporarily disabled due to a recent security incident. To resolve this, we need to work with our engineering team to re-enable authentication for your tenant.

Since you’re an internal Microsoft employee, I’ve provided the specific steps to involve the engineering team offline as the process differs for internal staff.

If the resolution was helpful, kindly take a moment to accept the answer and upvote it 👍 it as a token of appreciation.

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Receiving error message AADSTS5000224 when attempting to authenticate to Azure Portal

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