If your location services are grayed out and you receive a message indicating that your administrator has turned it off, it is likely due to a Group Policy or configuration setting that restricts access to location services. Here are some steps you can take to troubleshoot and potentially resolve the issue:

1. Check Group Policy Settings: If you have access to the Group Policy Editor, you can check the settings related to location services. Navigate to Computer Configuration > Policies > Administrative Templates > Windows Components > Location and Sensors. Look for settings that might be disabling location services.
2. Modify MDM Policies: If your device is managed by a Mobile Device Management (MDM) solution, the settings may be enforced through MDM policies. You may need to contact your IT administrator or check the MDM console for any policies that might be disabling location services.
3. Registry Settings: If you are comfortable with editing the registry, you can check the following registry key: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\LocationAndSensors. Look for values related to location services and ensure they are not set to disable location.
4. Reboot Your Device: After making any changes, ensure you restart your computer for the settings to take effect.
5. Contact Support: If you are unable to resolve the issue, consider reaching out to Microsoft support or a knowledgeable IT professional for assistance.

Since you mentioned that you are the only user of the computer, it is possible that a setting was inadvertently changed. Following these steps should help you regain access to location services.

References:

• Policy CSP - System
• Policy CSP - ADMX_Sensors
• Policy CSP - ADMX_LocationProviderAdm

1

Open the Settings App.

Go to Accounts.

Select Access Work or School, is there is a work or school Email listed there?

If there is any work or school account listed there, disconnect it and restart (not shut donw0 your PC to apply the changes.

2

If that was not the problem:

Click your Start Button, then just type cmd

On the resulting list, right click Command Prompt and select 'run as Administrator'

Paste each of these commands into Command one at a time and press Enter, wait for each command to complete, before running the next command, if you receive an error on any command, ignore that and continue to the next command.

reg delete "HKLM\Software\Microsoft\Windows\CurrentVersion\Policies" /f

reg delete "HKLM\Software\Microsoft\WindowsSelfHost" /f

reg delete "HKLM\Software\Policies" /f

reg delete "HKLM\Software\WOW6432Node\Microsoft\Policies" /f

reg delete "HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Policies" /f

reg delete "HKCU\Software\Microsoft\Windows\CurrentVersion\Policies" /f

reg delete "HKCU\Software\Microsoft\WindowsSelfHost" /f

reg delete "HKCU\Software\Policies" /f

reg delete "HKLM\Software\Microsoft\Policies" /f

Then, close Command Prompt and restart (not shut down) your PC.