Cant login at xbox application on pc and minecraft error 0x89235107

Question

Cant login at xbox application on pc and minecraft error 0x89235107

Sebastian 0

i cant login into my account at the xbox or minecraft laucher

but i can login into the microsoft store

always the same error 0x89235107

help

1 answer

Your answer

Answer 1

Thomas4-N 5,415 Microsoft External Staff Moderator

Hello Sebastian, welcome to Microsoft Q&A forum.

The error code 0x89235107 usually means there is a problem with the Xbox app or Gaming Services on Windows. Please try the following steps:

1. Reset the Microsoft Store cache

Press Windows + R, type wsreset.exe, and press Enter.

2. Repair or reset the Xbox app and Gaming Services

Go to Settings > Apps > Installed Apps. Find the Xbox app, select Advanced options, and click Repair. If that does not help, click Reset. Repeat the same process for Gaming Services.

3. Reinstall Gaming Services and re-register all Windows apps

Open PowerShell as Administrator and run the following commands:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Then, restart the PC and login again.

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Sebastian 0 Reputation points

2025-12-05T23:33:01.0566667+00:00

Everything you suggested didn't work, and I already tried it as i make clear on the question

the only thing new is the code that did nothing to fix the issue
Thomas4-N 5,415 Reputation points Microsoft External Staff Moderator

2025-12-06T13:58:36.8566667+00:00
Hi, thank you for the follow-up. In this case the culprits look like time/token mismatch, the Xbox Identity Provider, or Gaming Services.

Please try these steps in order:

Sync system time (refreshes auth tokens)

Settings > Time & language > Date & time > Set time automatically > Sync now.

Repair or (re)install Xbox Identity Provider

Open Microsoft Store, search “Xbox Identity Provider”.

If present: Advanced options > Repair > Reset. If missing: Install, then retry sign‑in in the Xbox app.

Disable VPN / Proxy temporarily

Turn off any VPN/proxy and ensure your firewall isn’t blocking Microsoft/Xbox endpoints.

Deep‑clean and reinstall Gaming Services

Run this in PowerShell (Administrator):

Get-AppxPackage *gamingservices* -allusers | Remove-AppxPackage -allusers Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices"Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -Recurse -Force

Restart the PC > open Xbox app > accept the blue banner to Install Gaming Services.
Sebastian 0 Reputation points

2025-12-07T00:13:41.2366667+00:00
i did the thing of the time sync it did nothing

i coulnt find the thing of the 2

i dont use a vpn

the code of the powershell dont worked

this is what it said:

Remove-Item : The parameter cannot be bound because the 'Path' parameter has been specified more than once.

To provide multiple values to parameters that can accept multiple values, use array syntax.

For example, "-parameter value1,value2,value3".

... m\CurrentControlSet\Services\GamingServices"Remove-Item -Path "HKLM:\ ...

CategoryInfo : InvalidArgument: (:) [Remove-Item], ParameterBindingException FullyQualifiedErrorId : ParameterAlreadyBound,Microsoft.PowerShell.Commands.RemoveItemCommand
Thomas4-N 5,415 Reputation points Microsoft External Staff Moderator

2025-12-07T11:23:25.2833333+00:00
Thanks for the quick update — let’s fix the two blockers you hit:

“I couldn’t find the thing of #2”

Open Microsoft Store > search for “Xbox Identity Provider”.

If you see it:

Select … > Advanced options → Repair (then Reset if Repair doesn’t help).

If you don’t see it in the Store:

Win + R and run: ms-windows-store://pdp/?ProductId=9WZDNCRD1HKW

If the page still won’t open, sign out of the Store, sign back in, and retry.

PowerShell error on Remove-Item -Path

Run this updated code(Admin PowerShell):

Get-AppxPackage *gamingservices* -allusers | Remove-AppxPackage -allusers Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices"

Then: Restart the PC > Open the Xbox app — you should see a blue banner asking to install Gaming Services. Click Install > Try signing in again.

Sebastian 0

the powershell still dont work

Remove-AppxPackage : No se encuentra ningún parámetro que coincida con el nombre del parámetro 'Path'.

En línea: 1 Carácter: 90

... -allusers | Remove-AppxPackage -allusers Remove-Item -Path "HKLM:\ ...

                                                        ~~~~~

  + CategoryInfo          : InvalidArgument: (:) [Remove-AppxPackage], ParameterBindingException
    
  + FullyQualifiedErrorId : NamedParameterNotFound,Microsoft.Windows.Appx.PackageManager.Commands.RemoveAppxPackageC
    
   ommand

Thomas4-N 5,415 Reputation points Microsoft External Staff Moderator

2025-12-10T07:10:38.4033333+00:00
The error means PowerShell read multiple commands as one line.

Please run these exactly one line at a time in an Administrator PowerShell window:

Get-AppxPackage gamingservices -allusers | Remove-AppxPackage

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServices" -Recurse -Force

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServicesNet" -Recurse -Force

After these succeed: Restart the PC > Open the Xbox app — you should see a blue banner asking to install Gaming Services. Click Install > Try signing in again.
Sebastian 0 Reputation points

2025-12-11T00:31:53.4933333+00:00
the powershell still not working i copy and paste evertghing as you text like

this is the thing that happears on the second line Remove-Item : No se encuentra la ruta de acceso 'HKLM:\System\CurrentControlSet\Services\GamingServices' porque no

existe.

En línea: 1 Carácter: 1

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServ ...

+ CategoryInfo : ObjectNotFound: (HKLM:\System\Cu...\GamingServices:String) [Remove-Item], ItemNotFoundEx ception + FullyQualifiedErrorId : PathNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand

and this is the third one

Remove-Item : No se encuentra la ruta de acceso 'HKLM:\System\CurrentControlSet\Services\GamingServicesNet' porque no

existe.

En línea: 1 Carácter: 1

Remove-Item -Path "HKLM:\System\CurrentControlSet\Services\GamingServ ...

+ CategoryInfo : ObjectNotFound: (HKLM:\System\Cu...mingServicesNet:String) [Remove-Item], ItemNotFoundEx ception + FullyQualifiedErrorId : PathNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand
Thomas4-N 5,415 Reputation points Microsoft External Staff Moderator

2025-12-11T08:35:18.41+00:00
Hi,

Since none of the targeted repairs or component resets are working, the next step is to perform an in‑place upgrade/repair install of Windows 10.

Download the Media Creation Tool at https://www.microsoft.com/en-us/software-download/windows10

Right‑click the file > Run as administrator.

When asked, select: "Upgrade this PC now"

When it asks what to keep, choose: "Keep personal files and apps"

Let it download Windows (~4–6 GB), verify, and reinstall. This part may reboot several times.

After setup finishes, run Windows Update once, then restart.

Try signing into the Xbox app and Minecraft Launcher again.
Thomas4-N 5,415 Reputation points Microsoft External Staff Moderator

2025-12-12T13:04:16.12+00:00

Hi Sebastian,

Just checking in to see if the above information was helpful.

If you have any further updates on this issue, feel free to post back.

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Cant login at xbox application on pc and minecraft error 0x89235107

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