How to get the microsoft store to load

If the Microsoft Store is not loading and you are receiving a message to refresh and come back later, there are several steps you can take to troubleshoot the issue:

1. Check Network Connection: Ensure that your internet connection is stable. Sometimes, connectivity issues can prevent the Store from loading.
2. Check for Windows Updates: Make sure your Windows operating system is up to date. Updates can resolve bugs and improve functionality.
3. Reset Microsoft Store Cache: You can reset the Microsoft Store cache by pressing Windows + R, typing wsreset.exe, and hitting Enter. This will clear the cache and may resolve loading issues.
4. Re-register Microsoft Store: If the Store is still not loading, you can try re-registering it using PowerShell. Open PowerShell as an administrator and run the following command:

      Add-AppxPackage -Register -Path "C:\Program Files\WindowsApps\Microsoft.WindowsStore_*
   

   Make sure to replace the path with the correct one for your system.
5. Check Firewall or Proxy Settings: Sometimes, firewall or proxy settings can block access to the Microsoft Store. Ensure that the required endpoints for the Store are not being blocked.
6. Use Windows Troubleshooter: You can also run the Windows Store Apps troubleshooter. Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Store Apps.

If these steps do not resolve the issue, consider checking for any specific error messages or codes that may provide further insight into the problem.

References:

• Troubleshoot Microsoft Store app download failures
• Microsoft Store doesn't open after a domain-joined computer makes a VPN connection

Thanks for sharing the details, Boston! Try to fix the Date/Time Sync.

If your system time is even slightly off, the Store backend rejects the connection.

Do this:

Settings → Time & Language → Date & Time

Turn ON: Set time automatically

Turn ON: Set time zone automatically

Click Sync now

Then try opening Microsoft Store again.

See if this helps. If you need further assistance just let me know.

Best regards,

Kimberly