Inquiry on Submission of Sold-To Entity Change Form

To change the Sold-To Entity for your Microsoft billing account, you need to submit the completed Customer Requested Billing Account Name Update form to Microsoft support. Unfortunately, the specific submission address for the form is not provided in the context. After submission, you may need to wait for a response from Microsoft support regarding the approval of your request, as changing the Sold-To name typically requires a credit check and may involve additional verification steps.

For further assistance, you can contact Microsoft support directly to confirm the submission process and inquire about the next steps after your form is submitted.

References:

• Change the billing addresses for your Microsoft business subscription
• Understand your Microsoft business billing account

Dear @Finance Lotus Investment,

Thank you for reaching out to the Microsoft Q&A forum. We are happy to assist you.

To change the Sold-To entity, please submit a support request ticket to the Billing Team and attach the Customer Requested Billing Account Name Update (Version 2.2021) form.

The Billing Team has the appropriate tools and authorization to help you process this change.

The Global Admin can create a support request ticket by sign in to the Microsoft 365 Admin Center > Support > Help & Support.  

For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin.     

Note: If you’re an end-user, please coordinate with your Office 365 Global Administrator to handle these steps.

I hope this information is helpful. If you need any further assistance, please feel free to reach out. We are here to help. Thank you very much for your understanding and cooperation.

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