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How to restore my lost IAM access

Shreya Chittimalla 0 Reputation points
2025-12-05T08:06:34.47+00:00

Hi,

I accidentally removed my own IAM role assignments from my Azure Pay-As-You-Go subscription. Now I have zero permissions on the subscription—Add role assignment and Add co-admin options are disabled, and there are no other users with access.

Because of this, I also cannot create a support request from the Azure portal.

I am the billing owner of the subscription, and I need help restoring the Owner role to my account. Please guide me on how to recover access.

Thank you.

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  1. TP 145.1K Reputation points Volunteer Moderator
    2025-12-05T08:13:09.58+00:00

    Hi Shreya,

    I'm assuming your account has Global Administrator role to the Entra ID tenant. If this is true, please first follow instructions in article below to elevate access:

    Elevate access for a Global Administrator

    https://learn.microsoft.com/en-us/azure/role-based-access-control/elevate-access-global-admin?tabs=azure-portal%2Centra-audit-logs#perform-steps-at-root-scope

    Once you have elevated access, sign out and sign-in again for the change to take effect.

    Next navigate to your subscription in Azure portal, then on left click Access control (IAM) blade.

    Click Add -- Add role assignment, next click Privileged administrator roles tab, select Owner, click Next, click Select members, search for and Select your account, click Next, on Conditions tab select Allow user to assign all roles (highly privileged), click Review + assign, Review + assign.

    After you are finished please remember to toggle the elevated access back to off.

    If something is unclear or you have a question please add a comment below.

    Please click Accept Answer and upvote if the above was helpful.

    Thanks.

    -TP

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