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asked to update to new outlook. lost access to my email

william sutherland 0 Reputation points
2025-12-05T09:36:02.97+00:00

had my talktalk email account accessed through outlook. asked to go to new outlook and access disappeared. how do I get this access back?

Outlook | Windows | New Outlook for Windows | For home
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  1. Alvise Cervellati 1,145 Reputation points Independent Advisor
    2025-12-05T10:26:05.93+00:00

    Hi william, welcome in community

    Maybe there is some incompatibility, come back to the classic version, see here

    https://support.microsoft.com/en-us/office/toggle-out-of-the-new-outlook-for-windows-ec102b39-5727-418e-ae1f-a1805434640c#:~:text=You%20can%20go%20back%20to,classic%20Outlook%20after%20requesting%20feedback.

    Let me know how it goes

    Elvis

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