Teams Room Image

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Teams Room Image

Abdullah 20

How do we create a Teams Room Image? I have used the [Moderator note: personal info removed] but it requires the below. In Admin Centre I only see: released Oct 2024, released Sep 2025 and updated Nov 2025. How do we get this ISO file?

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Phoebe-N 6,805 Microsoft External Staff Moderator

Hello @Abdullah

Welcome to the Microsoft Q&A Community!

Please understand that our forum is a public platform, and we will modify your question to cover your organization domain name in the description. Please notice to hide these personal or organization

Thank you for contacting us regarding the creation of a Teams Rooms image using the CreateSrsMedia.ps1 script, which requires a specific Windows ISO that matches the following criteria:

Version: Windows 11, 24H2 (updated September 2024)
Architecture: x64
File size: 5,722,114,048 bytes
SHA256 checksum: D0DCA325314322518AE967D58C3061BCAE57EE9743A8A1CF374AAD8637E5E8AC

Please note that the Volume Licensing Service Center (VLSC) has been retired. All software downloads are now managed through the Microsoft 365 Admin Center. User's image

Therefore, to download the required ISO:

Sign in to the Microsoft 365 Admin Center using your organization’s credentials.
Navigate to Billing and select Your products.
Locate your Windows licensing product and download the ISO corresponding to Windows 11, version 24H2 (updated September 2024) x64.

In some cases, the ISO may not appear under the Windows 11 Enterprise section. If this occurs, please check the Windows 11 Pro or Windows 11 Pro for Workstations sections within Your products. Customers have reported that the correct ISO is sometimes listed there instead of under Enterprise.

After downloading the ISO, please verify that it matches the required specifications in the script.

For detailed guidance on creating a Teams Rooms image, please refer to the official Microsoft documentation: Create a Teams Rooms for Windows image – Microsoft Learn

Should you require further help with integrating the ISO into the CreateSrsMedia.ps1 process or troubleshooting common errors, please let me know and I will be happy to assist.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread

Abdullah 20 Reputation points

2025-12-05T14:41:33.3433333+00:00

I have checked this and cannot find a version with September 2024 only October 2024
Phoebe-N 6,805 Reputation points Microsoft External Staff Moderator

2025-12-08T12:04:01.35+00:00

Hello @Abdullah

Thank you for your prompt update.

May I know if you have tried my other suggestion including checking under Windows 11 Pro or Windows 11 Pro for Workstations sections within Your products? Is the IOS version there?

Let me know your confirmation so I can support you further. Thank you in advance for your cooperation.
Abdullah 20 Reputation points

2025-12-08T12:22:39.24+00:00

I have checked this and cannot find a version with September 2024 only October 2024 and versions later
Phoebe-N 6,805 Reputation points Microsoft External Staff Moderator

2025-12-08T12:49:12.9566667+00:00
Hello @Abdullah

Thank you for confirming that the September 2024 ISO is not available in the Microsoft 365 Admin Center. When the required version is no longer listed, the next step is to submit a request to Microsoft Support for access to archived installation media. To submit the ticker, kindly ask the Global Admin of your tenant to:

Sign in to the Microsoft 365 Admin Center Navigate to admin.microsoft.com using your organization’s credentials.

Access the Support Section In the left-hand navigation pane, select Support and then choose New service request. For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin.   

Provide Detailed Information in the Request

State that you require the ISO for Windows 11, version 24H2 (updated September 2024) x64 for use with the CreateSrsMedia.ps1 script.

Include the required SHA256 checksum: D0DCA325314322518AE967D58C3061BCAE57EE9743A8A1CF374AAD8637E5E8AC.

Explain that the ISO is no longer visible under Billing > Your products and that only later versions such as October 2024 are available.

Specify that the script enforces this version and checksum, making the archived ISO necessary.

Include your licensing agreement details or subscription ID.

If possible, attach a screenshot of the script requirements or error message for reference.

Microsoft Support will review the request and provide guidance or a download link for the archived ISO.

If you require assistance with any further concerns, please let me know and I will be happy to assist.
Abdullah 20 Reputation points

2025-12-08T12:51:52.5666667+00:00

Thanks, I will do that.
Phoebe-N 6,805 Reputation points Microsoft External Staff Moderator

2025-12-08T13:18:23.55+00:00

Hello @Abdullah

Let me know how it goes. I look forward to your good news.

Best regards.

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