Why do I now get an error when I try to share a OneDrive document?

Dan Henry 0 Reputation points
2025-12-05T13:29:49.11+00:00

I can no longer share OneDrive documents.

  1. When I click on the Share button/Copy Link in the top right corner of a Word doc, I just get a spinning circle with "Loading" that never completes.
  2. When I go to File > Share, I get this error: "The server couldn't complete this action. Error Code: 0x803d0014".

Thanks for your help,

Dan

Microsoft 365 and Office | OneDrive | For home | Windows
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  1. Marcelo Mendoza 5,015 Reputation points Independent Advisor
    2025-12-05T14:10:07.5966667+00:00

    Hello Dan,

    Thank you for reaching out and sharing the details of your experience with OneDrive I understand how frustrating it can be when you’re unable to share documents especially if this is something you rely on regularly. It’s definitely inconvenient to see a spinning circle or an error message instead of being able to share your files as expected.

    This issue often occurs due to temporary connectivity problems, outdated Office components or interference from add-ins. To resolve this try accessing the file directly from OneDrive on the web and check if sharing works there. If it does the problem may be with the desktop app you can start Word in Safe Mode to rule out add-in conflicts and if that doesn’t help repair your Office installation using the steps in Repair an Office application.

    Could you confirm if sharing works when you use OneDrive in a web browser? Also are you seeing this issue in other Office apps like Excel or PowerPoint?

    I hope this answer is helpful if you have further questions feel free to reply back

    Regards,

    Marcelo

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