New Outlook does not give the option to Group messages by conversation for "All mailboxes" or "This folder"

Currently, the new Outlook does not provide the option to group messages by conversation for "All mailboxes" or "This folder" as it is available in Classic Outlook. There has been no specific mention of plans to add this feature in the future. Users have expressed the need for such features to better manage their mailboxes, but any updates or changes would need to be confirmed by Microsoft in future releases or updates.

References:

• Release notes for Outlook for Windows (New) in Government Cloud Channels

Hi @Laura Jordan, 

Thank you for posting your question in the Microsoft Q&A forum.   

Based on your description, the issue is that the new Outlook does not provide an option to group messages by conversation for “All mailboxes” or “This folder.” We truly understand how important this feature is for managing multiple mailboxes and appreciate the time you took to share your feedback. 

The new Outlook is designed with a simplified interface and modern performance optimization, which means that certain features from the classic Outlook are still being reintroduced gradually based on customer feedback. The option to group messages by conversation for “All mailboxes” or “This folder” is not yet available, but the Outlook Product Team is aware of this request and continues to evaluate adding it in future update.

Here are a few steps you can try to manage conversations more effectively in the current version: 

1. Openthe folder where you want to enable conversation view. 
2. Click View on the top menu bar. 
3. Select Show as Conversations and choose This Folder. 
4. Repeat these steps for other folders as needed. 

Alternatively, as a forum moderator, I hope you understand that I don’t have the ability to modify or escalate product issues directly. However, I strongly recommend submitting your feedback through the Outlook · Community. This is the most effective way to ensure your voice reaches the product team and can be considered about how company-only contacts are handled in search results, with potential improvements being considered for future improvements.   

You've clearly identified a real-world challenge, and your suggestion reflects a deep understanding of user needs - feedback like yours is truly valuable and helps shape the future of Microsoft team. 

Sharing your experience through this channel is one of the most effective ways to advocate for improvements that benefit both you and the broader community.        Once you’ve submitted your feedback, feel free to share the link here. I’d be happy to upvote it to help increase its visibility.       

Additionally, many users have raised similar concerns but may not know where to provide feedback. If my response has helped clarify the situation and guide you toward a next step, please consider marking it as the “Accepted Answer.” Doing so will pin this post to the top, making it easier for others facing the same issue to find and support your feedback.    

Thank you again for being part of the Microsoft Q&A community. If you have any further questions or updates, feel free to reply here. I’ll be happy to assist further. 

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".   

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