What is an akamai error?

An Akamai error typically refers to issues encountered when accessing websites that are hosted on the Akamai content delivery network (CDN). One common error is the "Access Denied" message, which occurs when a user tries to connect to a Microsoft website hosted by Akamai too frequently within a short period. This is a protective measure against potential denial-of-service attacks, where Akamai blocks IP addresses that exceed certain connection thresholds.

To fix this issue, you can:

1. Reduce Connection Frequency: If you're in an enterprise environment, ensure that devices testing network connectivity are not connecting to Akamai-hosted websites too frequently. Adjust the interval at which these devices attempt to connect.
2. Wait for Temporary Blocks to Lift: The blockage is usually temporary. If the connection volume decreases, the block on the affected IP address is expected to be removed after some time.

If you encounter other types of Akamai errors, such as error codes in the 400s or 500s, these may indicate different issues, such as bad requests, authentication failures, or server errors. Each error code has specific troubleshooting steps associated with it.

References:

• Error message when you visit a Microsoft website that is hosted on Akamai CDN: Access Denied
• Error codes

Hi, I understand how unexpected errors can disrupt your work, so let’s figure this out together.

The issue you’re seeing is an Akamai error, which usually means the website’s security system flagged your request, often because of too many requests from the same IP or something unusual in the browser session.

A quick first step is to clear your browser’s cache and cookies, then try again.

If you’re on a company network, check if any automated tools might be sending repeated requests.

Can you tell me if this happens on all sites or just one?

Also, are you using a VPN or proxy?

That can sometimes trigger Akamai’s security filters.

Let me know what you find, and we’ll go from there.

Regards,
Aron

Without knowing what the error message says, nobody can explain what it means or try to fix it.

Akamai is one the organizations that helps to run the internet.