There are certain random emails that I am not receiving (i.e. from vendors) that I have received previously.

If you are not receiving certain emails that you have received previously, there are several potential reasons for this issue:

1. Spam Filters: The emails may be getting flagged as spam and sent to your Junk Email folder. Make sure to check this folder and mark any legitimate emails as "Not Junk".
2. Email Security Software: If you are using any email security solutions, they might be blocking these emails. Check the settings of your email security product to ensure that it is not filtering out these messages.
3. Email Rules: Review any rules you may have set up in your email application. Sometimes, rules can inadvertently move or delete emails based on specific criteria.
4. Quarantine: In some cases, emails may be quarantined by your email system due to security policies. You may need to check with your IT department or email administrator if this is the case.
5. Delivery Issues: There could be issues with the delivery of the emails from the sender's side, such as them being rejected or not sent at all. You can run a message trace to investigate further if you have access to this feature.

To troubleshoot, ensure that you check your Junk folder, review your email security settings, and verify that no rules are affecting the delivery of these emails. If the problem persists, consider reaching out to your email administrator for further assistance.

References:

• Why didn't I receive an expected email message?
• Troubleshoot email notifications for alerts

Hello Joe,

Missing emails can be annoying. Usually, it's spam filters or security checks messing things up.

Could you quickly do a search in Outlook and on the web using the sender's address? Also, take a peek in your Junk folder and Quarantine, turn off Focused Inbox for a sec, and go through your rules and Blocked Senders list. Adding the addresses to Safe Senders might also do the trick.

If you've got email security or antivirus software, see if it's blocking anything. Check if your mailbox is almost full, and see if the messages show up when you log in online instead of using the app.

If you're okay with it, I could check to see if the Land's End, HVAC ,or PT emails were rejected.

To help me figure this out, can you tell me the exact addresses and when the emails were sent? Plus, are you forwarding mail anywhere, and do the messages have links or attachments?

Regards,

Rez