Hello @Jose Villasmil

Here are a few steps you can try to resolve this:

1. Clear Browser Cache: Sometimes cached data can cause issues with loading pages.

• Go to your Edge settings (three dots in the upper right corner) > Settings > Privacy, search, and services > Clear browsing data. Make sure to clear cached images and files.

2. Disable Extensions: Browser extensions can sometimes interfere with loading websites. Try disabling any extensions you may have, especially ad blockers or privacy-related extensions.
3. Update Edge: Ensure that you have the latest version of Microsoft Edge. You can check for updates in Edge by going to Settings > About Microsoft Edge.
4. Check Internet Connection: Verify that your internet connection is stable. You can try visiting other websites to ensure they are loading properly.
5. Try in InPrivate Mode: This mode doesn’t use cached data or extensions. Click the three dots in the upper right corner and choose New InPrivate window, then attempt to access the portal again.
6. Check for Firewall or Antivirus Issues: Sometimes security software can block access to certain websites. Temporarily disable them to see if it resolves the issue.
7. Use a Different Browser: If the issue persists, try accessing the Azure Portal using a different browser such as Chrome or Firefox as a temporary workaround.

If these steps don’t resolve the issue, it might be useful to check for any known outages or specific browser issues through the Azure Status page or Microsoft support forums.

References:

Troubleshoot Azure subscription sign-in issues - https://learn.microsoft.com/en-us/azure/cost-management-billing/troubleshoot-subscription/troubleshoot-sign-in-issue

Capture a browser trace for troubleshooting - https://learn.microsoft.com/en-us/azure/azure-portal/capture-browser-trace