Why am I receiving only current emails in Hotmail on all devices and desktop?

It sounds like you are experiencing issues with receiving emails in your Hotmail account across multiple devices. Here are a few potential reasons and solutions:

1. Cached Mode Issues: If you are using Outlook in Cached mode, sometimes emails may not appear due to synchronization issues. You can try starting Outlook with the /cleanips switch to clear any stuck items in the incoming item processing pipeline. To do this:
   • Exit Outlook if it is running.
   • Start Outlook using the command: Outlook.exe /cleanips.
2. Clear Offline Items: If the above does not resolve the issue, you can clear offline items in your Inbox to force a resynchronization:
   • Right-click the Inbox folder and select Properties.
   • In the Inbox Properties dialog, go to the General tab and select Clear Offline Items.
   • Confirm the action and then press Shift+F9 to resynchronize your Inbox.
3. Check Filters and Views: Ensure that there are no filters applied that might be hiding your emails. Check the view settings in Outlook to make sure all emails are set to be displayed.
4. Autodiscover Issues: If you are using a Microsoft 365 account, there might be issues with the Autodiscover process. You can test this using the Microsoft Remote Connectivity Analyzer to ensure that Outlook is correctly configured to connect to your email server.

If these steps do not resolve the issue, consider checking your account settings or contacting support for further assistance.

References:

• Sometimes emails do not appear in Cached mode Inbox even if they were synchronized down from mailbox
• Focused Inbox disappears when you switch folders in Outlook

Hello,

Check your junk folder and your deleted items folder, they may have been moved there due to a rule, and as extension check your mail rules as well, it may be sending your emails to a different folder than expected.

Hope this helps,

JC