How do I consolidate two personal Microsoft accounts?

Andrew Sharp 0 Reputation points
2025-12-05T16:55:50.9933333+00:00

How do I consolidate my Microsoft 365 Account with my personal Outlook account. MS365 is using an old email address and I would like it to use my Outlook email address.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. Q&A Assist
    2025-12-05T16:56:00.77+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To consolidate your Microsoft 365 account with your personal Outlook account, you can follow these general steps:

    1. Change the Email Address of Your Microsoft 365 Account: You can update the email address associated with your Microsoft 365 account to your Outlook email address. This can typically be done through the Microsoft 365 admin center or account settings. You may need to create an alias for your Microsoft 365 account using your Outlook email.
    2. Transfer Data: After changing the email address, you may want to transfer any data (emails, contacts, calendar items) from your old Microsoft 365 account to your new Outlook account. You can do this by exporting data from the old account and importing it into the new one.
    3. Verify Forwarding: Ensure that any emails sent to your old Microsoft 365 email address are forwarded to your new Outlook email address, so you don’t miss any communications during the transition.
    4. Update Account Settings: Make sure to update any settings in your applications (like Outlook) to reflect the new email address.
    5. Check for Third-party Accounts: If you have any third-party accounts linked to your old Microsoft 365 email, update those accounts to use your new Outlook email address.

    For detailed steps on managing email accounts and transferring data, you can refer to the Microsoft support documentation.

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  2. JANSHER L 8,235 Reputation points Independent Advisor
    2025-12-05T17:43:52.16+00:00

    Hi,

    Thank you for posting, I am here to help. Combining your new Microsoft 365 mail with your old personal Outlook mail can be achieved by adding the new Microsoft 365 account as a secondary account within your existing Outlook client. You can add another Microsoft, Gmail, or work/school email to Outlook.

    Please follow this steps:

    We recommend you use your Outlook application for Windows.

    Open your Outlook app for Windows. Make sure the account is the new subscribed Microsoft 365. Click File and click Add account. Enter your personal outlook mail address then click connect. Enter the password for your Microsoft 365 account when prompted and sign in. Once the connection is successful, you will receive a confirmation message. Restart the Outlook application to finalize the changes.

    Both inboxes will now appear in the left-hand navigation pane of your Outlook application.

    looking forward to helping you out.  If you need more help please let me know. If the answer is helpful, please click "Accept Answer".

    Best regards,

    Jansher

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