Share via

my gpu is causing blue screans

Geforce Desktop 20 Reputation points
2025-12-05T18:28:39.2+00:00

Source Desktop Window Manager

Summary Stopped working

Date 14/06/47 01:33 PM

Status Report sent

Description Faulting application path: C:\Windows\System32\dwm.exe

Problem Signature Problem Event Name: APPCRASH Application Name: dwm.exe Application Version: 10.0.26100.7019 Application Timestamp: fe5d65d0 Fault Module Name: nvgpucomp64.dll Fault Module Version: 32.0.15.8180 Fault Module Timestamp: 69026470 Exception Code: c0000005 Exception Offset: 0000000001c7e1a7 OS Version: 10.0.26200.2.0.0.768.100 Locale ID: 1025 Additional Information 1: f72c Additional Information 2: f72cc1a1702ba4d1fb51149c11ffe6f4 Additional Information 3: 8079 Additional Information 4: 8079510782a7f98d1765d8b1fec83a1c

Additional information about the problem Package ID: 2e7702fd536517276e103bafb78fb85b (2166297046650173531)

Windows for home | Windows 11 | Windows update

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Q&A Assist
    2025-12-05T18:28:50.92+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    The blue screen issue you are experiencing seems to be related to the Desktop Window Manager (dwm.exe) crashing, which is indicated by the faulting application path and the fault module name (nvgpucomp64.dll). This DLL is associated with NVIDIA graphics drivers, suggesting that the problem may be related to your GPU or its drivers.

    Here are some troubleshooting steps you can take to resolve the issue:

    1. Update GPU Drivers: Ensure that you have the latest drivers for your NVIDIA GPU. You can download the latest drivers from the NVIDIA website.
    2. Rollback Drivers: If the issue started after a recent driver update, consider rolling back to a previous version of the driver that was stable.
    3. Check for Windows Updates: Make sure your Windows operating system is up to date. Sometimes, updates can fix compatibility issues.
    4. Run Hardware Diagnostics: Use the hardware diagnostics tools provided by your computer manufacturer to check for any hardware issues.
    5. Check Event Viewer: Look for additional error messages in the Event Viewer that might give more context about the crashes.
    6. Memory Diagnostics: Run the Windows Memory Diagnostics tool to check for any memory-related issues that could be causing the crashes.
    7. Reinstall the Application: If the issue persists, consider reinstalling any applications that may be causing conflicts with the GPU.

    If these steps do not resolve the issue, you may want to seek further assistance from technical support or forums specific to your hardware.

    0 comments
  2. Ivan B 86,955 Reputation points Independent Advisor
    2025-12-05T19:16:36.3633333+00:00

    Hi ,

    If it is a laptop or desktop, if possible, could you provide the laptop model or your desktop configuration?

    To see the model, you can type msinfo32.exe in the Windows search bar, open take screenshot post here

    Thanks

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.