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Billing payment update pop up

Felipe Alvarez 0 Reputation points
2025-12-05T19:09:37.1533333+00:00

I updated Visa card and paid for my annual subscription. But I keep getting a pop up ad asking for me to update my payment information or lose my account. The account page says it's paid until next year. how can I remove this annoying pop up every time I use my account, which is every day.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. JC 6,695 Reputation points Independent Advisor
    2025-12-05T19:50:19.8466667+00:00

    Hello,

    Can you send screenshots of the popup so we can narrow down what's asking for the visa update? If you've already updated the visa it should stop asking for an update.

    Let me know more when you can,

    JC

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