Dear Carmine Barone,
Thanks for using Microsoft products and posting in the Q&A forum.
I realize that you've encountered a problem with forgetting your Outlook password, and I understand the confusion this can cause.
I notice that Q&A Assist has provided some general troubleshooting steps regarding password reset links. I would like to add some more information and help ensure you are using the correct process.
Since resetting the password depends entirely on what account you are trying to access, we need a small clarification. Which account password have you forgotten?
1, Your Personal Microsoft Account Password: (e.g., your Outlook.com, Hotmail, or Live account used to sign into your PC or Office suite.)
2, A Third-Party Email Password: (e.g., a Gmail, Yahoo, or other ISP email account that you have configured inside the Classic Outlook app.)
- If this is the case, you must go to that specific email provider's website (e.g., Gmail.com or Yahoo.com) to reset the password. Once reset, you will update the password within your Outlook account settings.
If you are following the steps provided by the Q&A Assist for your Personal Microsoft Account but are having trouble, please let us know the exact stage where you are stuck!
For detailed steps on resetting your Microsoft account password, you can refer to the official support guide: Reset a forgotten Microsoft account password.
I look forward to your response.
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