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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 74%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
I have an annual subscription for pdf x editor. I have a new laptop - I have uninstalled from the old laptop but cant load onto the new one. Each time I try to use it , it prompts for me to buy the subscription.
Moved from: Microsoft Edge | Read PDFs | Windows 11
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 92%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Hello !
I've encountered the same issue with PDF X editor.
Open PDF X and open a PDF file. Then, click on "Files" > "Help" > "Contact us".
Open the "Why it still asks to upgrade after I paid for PDF X?" section, and restore your purchase with the link.
You should be good to go.
Please let me know if you have any other question !
