To migrate email from Rackspace to Microsoft Outlook (specifically to Microsoft 365 or Office 365), you can use the Internet Message Access Protocol (IMAP) for the migration process. Here are the general steps you need to follow:
- Create Mailboxes: Ensure that you have created the necessary mailboxes in Microsoft 365 or Office 365 for each of the 6 email accounts you want to migrate.
- Gather Server Information: You will need the IMAP server settings for your Rackspace email accounts. This information can typically be found in your Rackspace account settings or documentation.
- Use IMAP Migration: You can use the IMAP migration feature in Microsoft 365 or Office 365 to migrate the emails. This will only migrate the items in the users' inbox or other mail folders. Contacts, calendar items, and tasks will need to be migrated manually.
- Update DNS Records: After the migration is complete, you will need to update your DNS settings to point to Microsoft 365 or Office 365. This involves changing the MX records to ensure that new emails are delivered to the new mailboxes.
- Verify Migration: After the migration, have the users sign in to their new mailboxes to verify that their emails have been migrated successfully.
For detailed instructions on the IMAP migration process, you can refer to the Microsoft documentation on migrating email from another IMAP-enabled email system.
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