The error code 0x80040d13 in OneDrive typically indicates a problem with the OneDrive installation or configuration. Here are some steps you can take to resolve this issue:
- Repair OneDrive: Before attempting a full reinstall, try repairing OneDrive. You can do this by going to the Control Panel, selecting Programs and Features, finding OneDrive in the list, and selecting the repair option.
- Check for Updates: Make sure that your Windows and OneDrive are updated to the latest versions. Sometimes, issues can arise from outdated software.
- Reset OneDrive: You can reset OneDrive by running the following command in the Run dialog (press
Win + R):onedrive.exe /reset. This will reset OneDrive and may resolve the issue. - Uninstall and Reinstall OneDrive: If the above steps do not work, you may need to uninstall OneDrive completely and then reinstall it. Make sure to follow the correct steps for uninstalling based on how OneDrive was installed (MSI or Click-to-run).
- Check for System Issues: Sometimes, system issues can affect OneDrive. Running a system file check (SFC) can help. Open Command Prompt as an administrator and run the command
sfc /scannow.
If you continue to experience issues after trying these steps, consider reaching out to Microsoft support for further assistance.
References:
- Troubleshooting OneDrive for work or school sync issues
- Error 0x80071128 or 0x80071129 when deleting a OneDrive-synced file locally
- The computer needs to restart before Setup can continue in Exchange Server
- Troubleshooting OneDrive for work or school sync issues
- Error 0x80071128 or 0x80071129 when deleting a OneDrive-synced file locally
- The computer needs to restart before Setup can continue in Exchange Server